Berbix vs. PingOne from Ping Identity vs. VisitCall

It is well suited everywhere, it's a product I would recommend to everyone that needs such a service. I can't think of any scenarios where's it's not working well. We use it on two different iOS apps and a website and it's working well on all platforms and scenarios. For our next product we will be using it as well.

Incentivized

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

• Verifying IDs
• Providing scale in a process
• Professional look and design

Incentivized

• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• Solutions are attractive to engineers but harder to sell to upper management.
• Support was initially a challenge but has improved immensely.

Incentivized

As I mentioned earlier, efficiency and security are this software's bread and butter. The usability is very simple and straightforward, very user-friendly. As a result, it is efficient in a way that we can provide faster quality service to our merchants, and security in a way that our credentials will never leak since PingOne always values Personal Identifiable Information.

Incentivized

Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.

Incentivized

We have not used any Berbix competitors because we didn't need to. Berbix solves the problem for us and we're happy to keep using it.

Incentivized

This solution is selected before my time so, not much influence ,but product allow to customized and require decent ping skills to configure the solution. Okta and Other solutions are well suited in this category with some positive and some negative capabilities. it must say that Auth0 is the best option with Azure Identity to move ahead.

Incentivized

• It allows us to do the process faster
• Professional look in a process people are hesitant to complete

Incentivized

• Decreased overall number of help desk calls for password reset.
• Reduced time need for authentication; user[s] now have to authenticate once to be able to use more than 20 applications, instead of authenticating 20 times (per app).