TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BetterCloud

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    BetterCloud is a SaaS Management platform for IT teams managing software-as-a-service applications, user access, automated workflows, file-security controls, and subscription spend. The platform provides a central interface for administering connected SaaS applications and records actions for audit and review.N/A

    Cisco CloudLock

    Score10 out of 10
    N/ACloudLock is a cloud security option acquired by Cisco in August 2016.N/A
    Pricing
    BetterCloudCisco CloudLock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BetterCloudCisco CloudLock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsUsers are all employees within an organization that use the connected SaaS applications.—
    More Pricing Information
    Community Pulse
    BetterCloudCisco CloudLock
    Considered Both Products
    CoreStack
    Chose BetterCloud
    Compared to WiseStamp - BetterCloud is much more advanced for the purpose of creating, managing, applying, and updating signatures for users of a Google domain. Signatures can be applied by User, Group, or ORG, and policies can be created to reapply signatures according to a …
    Incentivized
    Cisco
    Chose Cisco CloudLock
    Cisco CloudLock has an automatic approach to matters safety, analysis, and monitoring. Further, Cisco CloudLock has supported encryption, making it standard and simpler. Again, Cisco CloudLock [ensures] that credible details and documents such as credit card numbers are fully …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    BetterCloudCisco CloudLock
    Small Businesses
    Teams Manager
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Teams Manager
    Score8 out of 10
    No answers on this topic
    Enterprises
    Teams Manager
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BetterCloudCisco CloudLock
    Likelihood to Recommend
    7.8
    (16 ratings)
    10.0
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BetterCloudCisco CloudLock
    Likelihood to Recommend
    CoreStack
    BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.
    Incentivized
    Read full review
    Cisco
    Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
    Incentivized
    Read full review
    Pros
    CoreStack
    • Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
    • Allows us to automate offboarding of a Google account
    • Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
    • Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.
    Incentivized
    Read full review
    Cisco
    • Cisco CloudLock offers a remote access options, very efficient and standard.
    • Robust data security and monitoring of the sensitive database.
    • Has an excellent self service, which is an option for quick operational progress.
    Incentivized
    Read full review
    Cons
    CoreStack
    • Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
    • More canned reports, although custom reports are available for you to build yourself.
    • More onsite visits with customers if available, to be onsite and see what challenges are available first hand.
    Incentivized
    Read full review
    Cisco
    • Although alert mechanism is good but it delays a bit.
    • For implementation of DLP we had to hire a expert it took a lot of time to set up.
    • Support [in my experience] is not good.
    Incentivized
    Read full review
    Support Rating
    CoreStack
    Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
    Incentivized
    Read full review
    Cisco
    They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
    Incentivized
    Read full review
    Alternatives Considered
    CoreStack
    BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create
    Incentivized
    Read full review
    Cisco
    Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
    Incentivized
    Read full review
    Return on Investment
    CoreStack
    • Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.
    • Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.
    • Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.
    Incentivized
    Read full review
    Cisco
    • Allowed data to be accessed.
    • Secured data.
    • Meet client security requirements.
    Incentivized
    Read full review
    ScreenShots

    BetterCloud Screenshots

    Screenshot of BetterCloud DashboardScreenshot of The Integration CenterScreenshot of Offboarding WorkflowScreenshot of Content Scanning Alert