TrustRadius

BetterCommerce vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BetterCommerce
Score 8.2 out of 10
N/A
BetterCommerce is a headless commerce software platform for mid-market retailers who have outgrown their technology investments and would rather solve their pain points adopting a modular based approach as opposed to re-platforming, from the company of the same name headquartered in London.N/A
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
BetterCommerceIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BetterCommerceIBM Sterling Order Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BetterCommerceIBM Sterling Order Management
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User Ratings
BetterCommerceIBM Sterling Order Management
Likelihood to Recommend
8.2
(3 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
BetterCommerceIBM Sterling Order Management
Likelihood to Recommend
BetterCommerce
BetterCommerce can be a bit complicated to understand the scope of for an ecommerce brand, but the implementation is simple upon signing up. What really matters is the results that have came about in terms of conversions from customer engagement, orders, and also views of the product marketplace. I like that SEO is included and data is omnichannel meaning we can see all of our brand's sales channels for the most data driven decisions.
Verified User
Anonymous
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IBM
It's perfect for medium to large retailers
Verified User
Anonymous
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Pros
BetterCommerce
  • Currency Option
  • Initial Step of inventory and Scaling
  • Managing multiple store at once
Mohit Prasad | TrustRadius Reviewer
Mohit Prasad
Automation Engineer
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
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Cons
BetterCommerce
  • Bit hard to understand the features at first glance
Verified User
Anonymous
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
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Likelihood to Renew
BetterCommerce
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Verified User
Anonymous
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Alternatives Considered
BetterCommerce
We selected BetterCommerce for its 100% API-first philosophy. We were able to integrate it without changing our stack and customize our online store.
TD
Thierry Del
Web Administrator
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IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
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Return on Investment
BetterCommerce
  • Increased the Sales with Online Platform
  • Increased customer awareness about the product.
  • Required knowledge of the technical aspect.
Mohit Prasad | TrustRadius Reviewer
Mohit Prasad
Automation Engineer
Read full review
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Verified User
Anonymous
Read full review
ScreenShots