Great multi-feature set for ecommerce brands
July 22, 2022

Great multi-feature set for ecommerce brands

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BetterCommerce

We have been launching a stealth ecommerce brand and use BetterCommerce upon recommendation by another professional ecommerce brand to improve our presentation and customer experience. BetterCommerce allows us to separate the brand's presentation layers such as the storefront and marketplace from our backend systems such as the server. The product has really allowed us to improve our analytics and order fulfillment processes with improved understanding of how to make sense of the metrics as well as seamless integration.

Pros

  • order fulfillment
  • ecommerce analytics
  • customer engagement campaigns
  • building widgets for e-commerce site

Cons

  • Bit hard to understand the features at first glance
  • Our pageviews for our marketplace have increased by at least 50% since using BetterCommerce
  • Our conversion rate from advertising has increased by 15%
  • Our orders have increased by 18%
I really like what BetterCommerce does for omnichannel data view and the multiple modular features it offers instead of being a single feature implementation tool. It covers everything from pageviews, to conversions, to data, to site security and speed and even SEO. This makes it a no brainer and at a fair cost for all it can do for an ecommerce brand.

Do you think BetterCommerce delivers good value for the price?

Yes

Are you happy with BetterCommerce's feature set?

Yes

Did BetterCommerce live up to sales and marketing promises?

Yes

Did implementation of BetterCommerce go as expected?

Yes

Would you buy BetterCommerce again?

Yes

BetterCommerce can be a bit complicated to understand the scope of for an ecommerce brand, but the implementation is simple upon signing up. What really matters is the results that have came about in terms of conversions from customer engagement, orders, and also views of the product marketplace. I like that SEO is included and data is omnichannel meaning we can see all of our brand's sales channels for the most data driven decisions.

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