BHN Rewards vs. GaggleAMP

I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.

Incentivized

GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.

Incentivized

• Rybbon makes it easy to offer gift cards for survey responses
• Rybbon's integration with survey platforms like Qualtrics are a major plus
• Gift cards can be international, very important for any global company

Incentivized

• Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
• Easy to get others in organization to sign up. Also offers app and browser app.
• Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values

Incentivized

• The main dashboard is not very useful for tracking your activity and spending
• Website didn't seem super reliable. Would see downtime occasionally.
• You can export reports to Excel but better built in reporting would be nice

Incentivized

• There are no out of the box implementations to get started quick.
• The campaign manager could be more involved and vocal about recommendations and how to implement them.
• I'd like deeper insight into what my employees do and do not like to share.

Incentivized

Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them

Incentivized

Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!

Incentivized

Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.

Incentivized

A former colleague suggested EveryoneSocial, but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.

Incentivized

• Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
• It's a lot quicker and more manageable than using PayPal or Amazon gift cards
• Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it

Incentivized

• Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
• GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
• Brand awareness.

Incentivized