What users are saying about
4 Ratings
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170 Ratings
4 Ratings
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Score 10 out of 100

GoDaddy

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170 Ratings
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Score 7.1 out of 100

Feature Set Ratings

    Online Storefront

    10.0

    Big Cartel

    100%

    GoDaddy

    Feature Set Not Supported
    N/A
    Big Cartel ranks higher in 7/7 features

    Product catalog & listings

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Product management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Branding

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile storefront

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Product variations

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Website integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Visual customization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Online Shopping Cart

    10.0

    Big Cartel

    100%

    GoDaddy

    Feature Set Not Supported
    N/A
    Big Cartel ranks higher in 1/1 features

    Checkout user experience

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Online Payment System

    10.0

    Big Cartel

    100%

    GoDaddy

    Feature Set Not Supported
    N/A
    Big Cartel ranks higher in 1/1 features

    eCommerce security

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    10.0

    Big Cartel

    100%

    GoDaddy

    Feature Set Not Supported
    N/A
    Big Cartel ranks higher in 1/1 features

    Promotions & discounts

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    10.0

    Big Cartel

    100%

    GoDaddy

    Feature Set Not Supported
    N/A
    Big Cartel ranks higher in 4/4 features

    Order processing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Inventory management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Shipping

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Big Cartel is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Big Cartel

    100%
    1 Rating
    7.0

    GoDaddy

    70%
    53 Ratings

    Likelihood to Renew

    Big Cartel

    N/A
    0 Ratings
    5.0

    GoDaddy

    50%
    1 Rating

    Usability

    Big Cartel

    N/A
    0 Ratings
    10.0

    GoDaddy

    100%
    2 Ratings

    Support Rating

    Big Cartel

    N/A
    0 Ratings
    9.9

    GoDaddy

    99%
    15 Ratings

    Likelihood to Recommend

    Big Cartel LLC

    It's well suited for simple e-commerce and basic inventory management needs.
    Read full review

    GoDaddy

    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Read full review

    Pros

    Big Cartel LLC

    • It's very easy to use and does not require a lot of configuration or setup.
    • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
    • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
    • Pricing model is flat, not percentage of transactions.
    Read full review

    GoDaddy

    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Read full review

    Cons

    Big Cartel LLC

    • For our needs I really can't think of anything!
    Read full review

    GoDaddy

    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Read full review

    Pricing Details

    Big Cartel

    Starting Price

    $0

    Editions & Modules

    Big Cartel editions and modules pricing
    EditionModules
    5 ProductsFree1
    50 Products9.992
    250 Products19.993
    500 Products29.994

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    GoDaddy

    Starting Price

    $9.99 per month

    Editions & Modules

    GoDaddy editions and modules pricing
    EditionModules
    Basicas low as $6.991
    Basicas low as $10.492
    Premiumas low as $13.493
    Commerceas low as $14.994

    Footnotes

    1. per month with an annual term
    2. per month with an annual term
    3. per month with an annual term
    4. per month with an annual term

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Discounts available for annual subscription.

    Likelihood to Renew

    Big Cartel LLC

    No answers on this topic

    GoDaddy

    We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
    Read full review

    Usability

    Big Cartel LLC

    No answers on this topic

    GoDaddy

    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Read full review

    Support Rating

    Big Cartel LLC

    No answers on this topic

    GoDaddy

    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Read full review

    Alternatives Considered

    Big Cartel LLC

    No answers on this topic

    GoDaddy

    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Read full review

    Return on Investment

    Big Cartel LLC

    • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
    Read full review

    GoDaddy

    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Read full review

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