GoDaddy: Great for small businesses; Larger ones - Just use their domain / hosting / email.
Overall Satisfaction with GoDaddy
GoDaddy offers a full range of digital business services from domain purchase and management through their small business suite - website hosting, website building (WYSIWYG/drag and drop website builder), email marketing/newsletters, google listing management and more. We use GoDaddy to purchase our domains, manage them, and to purchase and manage our email services for our employees.
Pros
- Technical support
- Small Business solutions
Cons
- Pricing for domains
- Data Tracking - Facebook/Instagram compatible websites (for running conversion campaigns).
- Positive: Place to buy domains and lay a basis for a digital presence (hosting).
- Positive: Their tech support saves us time and hassle. Time can equal money in business.
With GoDaddy: I can always expect that their support will be helpful and positive.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
- That I can reach operators by phone or chat
- That I can find my domains and host in one place.
- That I can also purchase and access email for myself and my team.
- That records will be accurate and orderly.
With 1&1, we also had a negative experience. We purchased a domain, were charged for it, received a receipt, and then later were informed that the domain was not granted to us. We were perplexed - Good thing we didn't build a site for that domain yet! We went to GoDaddy and purchased the domain.
GoDaddy Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Almost every time, they provide me with superior support with their speed at answering my questions and their ability to assess the problem. Once I called with domain questions and was provided answers to several other problems (domain / AName / CName records) that I wasn't aware were happening. They took the time to look into a couple of side-issues and to respond on the spot to something that I didn't even bring up. And they were friendly to boot.
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