BigHand Workflow vs. Mattermost

BigHand Workflow

Mattermost

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigHand Workflow	Score 0.0 out of 10	N/A	BigHand offers a range of solutions including workflow and resource management, document creation, matter pricing and business intelligence, that helps users to achieve more in less time. BigHand's task delegation workflow solution provide insight into back-office and support teams. Also, Dictation and Speech Recognition are now part of BigHand Workflow. The tool enables accurate dictation that’s straightforward to manage with configurable workflows. Staff can record simply using their voice via…	N/A
Mattermost	Score 9.0 out of 10	Enterprise companies (1,001+ employees)	Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.	$0 per month per user

Pricing

BigHand Workflow

Mattermost

Editions & Modules

No answers on this topic

Free Self-Hosted: $0
per month per user
Professional: $10
per month per user
Enterprise: Contact Us
per month per user

Offerings

Pricing Offerings
BigHand Workflow	Mattermost
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	BigHand Workflow	Mattermost
Considered Both Products	BigHand Workflow No answer on this topic	Mattermost Verified User Anonymous Chose Mattermost Offordable and most preferred partner Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost stands out because of its flexibility, balance between controls and DevOps focus. Teams is strong for enterprise office workflows and meetings but it can feel heavy and less efficient for fast paced technical collaboration and incident handling. Incentivized Helpful? Verified User Anonymous Chose Mattermost We've tried other platforms and don't have the amount of people to make Jabber worth the expense. RocketChat was very hard to maintain in an air gapped environment because it required a container being built on the Internet connected domain and transferred over every time we … Incentivized Helpful? AM Adam Migirditch Key Account Executive Chose Mattermost Mattermost is definitely the superior product compared with similar products we've used (3rdwave, 1ntegrate, etc.). We find it much easier to use and more secure for our processes. Definitely happy we switched to using Mattermost mainly. Incentivized Helpful? Verified User Anonymous Chose Mattermost They're very similar. I think it's really a matter of preference. Again, one of the things I like about Mattermost is that it's strictly for business (atleast for us) it's different from the more mainstream messaging apps used so we can kind of separate work vs personal messages. Incentivized Helpful? Verified User Anonymous Chose Mattermost Slack, Microsoft Teams and Discord Incentivized Helpful? Nayan Shah Senior Software Engineer Chose Mattermost Microsoft Teams and Slack Incentivized Helpful? MR Muhammad Rohan Director Chose Mattermost It's cheaper and similar to Slack. You can break down your project modules better here. It's secure and self-hosted. Incentivized Helpful? JH Jeremy Herman Engineer Chose Mattermost Much more expensive than most chat applications but you have more control over things by self-hosting. Your security team will be able to design a very secure place to store all your code, passwords, and internal details, but most companies will not require this. It would be … Incentivized Helpful? ME Momen Eldyrani SF Admin Chose Mattermost In comparison to Slack, where Slack is strictly for internal communication, Mattermost actually has the format to display and not alter source code. Google chat is also even more limited in comparison to Slack and Mattermost. If you collaborate on code every single day, then … Incentivized Helpful? SI Sid Iyer BizOps Lead Chose Mattermost It is just as good if not better. Can be a superior option depending on the needs of your organization. Incentivized Helpful? JL Justin Leopold Automation Architect Chose Mattermost These products all required cloud connectivity and licensing that was a significant cost. Mattermost allowed us to pilot this among just the Ops team and then evangelize this to the other infrastructure team. This allowed us to slowly show the value of this software and expand … Incentivized Helpful? Atlas Vieira Ops and Project Analyst Chose Mattermost Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Helpful? Verified User Anonymous Chose Mattermost We used to have Mattermost and now we have Microsoft Teams. They are both very similar. Mattermost and Microsoft Teams are both great for communicating internally via calls, chats, meetings, etc. They are also both easy to set up an use. However, the Microsoft Teams mobile app … Incentivized Helpful? Verified User Anonymous Chose Mattermost to reduce cost we shifted to Mattermost. Incentivized Helpful? Kulbhushan Mayer Co-Founder & Technical Architect Chose Mattermost Discord and Microsoft Teams Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication Incentivized Helpful? Verified User Anonymous Chose Mattermost Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd- Incentivized Helpful? Sanjay Singh Business Development Manager Chose Mattermost Honestly iv just used these two but when it comes to customization, they don't come close to Mattermost. Slack and Teams are Less flexible, Not self hosted. Not Open source,etc I will also say that i noticed integration capabilities are very limited with teams and slack and not … Incentivized Helpful? David Noah Controls Engineer Chose Mattermost Mattermost is much faster and easier to use. It also has many more features beyond chat. They are more customizations and features for workflow and messaging on this platform also. The ability to integrate with other platforms via plugins, the security features, and the open … Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost is easier to use, faster, and less resource-intensive. Cross-platform support is great, and the mobile experience is awesome. Incentivized Helpful? Verified User Anonymous Chose Mattermost I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among … Incentivized Helpful? Verified User Anonymous Chose Mattermost We selected mattermost since we can control storage of our data. Slack is a great tool and offers more robust features compared to mattermost. However, the previously mentioned reason & the competitive pricing allowed us to stick with mattermost. Incentivized Helpful? Verified User Anonymous Chose Mattermost key selling points for us was that its open source and can be self hosted. Incentivized Helpful? Verified User Anonymous Chose Mattermost Mattermost is cheaper and offers the possibility of self-hosting compared to other competitors. This is a great advantage for our company. Incentivized Helpful?

Features

BigHand Workflow

Mattermost

Project Management

Comparison of Project Management features of Product A and Product B
	BigHand Workflow - Ratings	Mattermost 8.3 Ratings 7% above category average
Task Management	00 Ratings	8.30 Ratings
Gantt Charts	00 Ratings	7.50 Ratings
Scheduling	00 Ratings	7.60 Ratings
Workflow Automation	00 Ratings	8.40 Ratings
Mobile Access	00 Ratings	8.60 Ratings
Search	00 Ratings	8.80 Ratings
Visual planning tools	00 Ratings	8.50 Ratings

Communication

Comparison of Communication features of Product A and Product B
	BigHand Workflow - Ratings	Mattermost 8.3 Ratings 4% above category average
Chat	00 Ratings	8.70 Ratings
Notifications	00 Ratings	8.10 Ratings
Discussions	00 Ratings	8.60 Ratings
Surveys	00 Ratings	8.50 Ratings
Internal knowledgebase	00 Ratings	9.40 Ratings
Integrates with GoToMeeting	00 Ratings	7.70 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	8.00 Ratings
Integrates with Outlook	00 Ratings	7.50 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	BigHand Workflow - Ratings	Mattermost 8.9 Ratings 10% above category average
Versioning	00 Ratings	7.90 Ratings
Video files	00 Ratings	9.30 Ratings
Audio files	00 Ratings	9.30 Ratings
Document collaboration	00 Ratings	7.90 Ratings
Access control	00 Ratings	9.90 Ratings
Advanced security features	00 Ratings	9.00 Ratings
Integrates with Google Drive	00 Ratings	8.20 Ratings
Device sync	00 Ratings	10.00 Ratings

Best Alternatives
	BigHand Workflow	Mattermost
Small Businesses	Stackby Score 8.8 out of 10	Stackby Score 8.8 out of 10
Medium-sized Companies	CMW Platform Score 9.4 out of 10	Troop Messenger Score 9.8 out of 10
Enterprises	CMW Platform Score 9.4 out of 10	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BigHand Workflow	Mattermost
Likelihood to Recommend	- (0 ratings)	8.4 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.8 (0 ratings)
Usability	- (0 ratings)	6.9 (0 ratings)
Support Rating	- (0 ratings)	8.0 (0 ratings)
Implementation Rating	- (0 ratings)	8.0 (0 ratings)
Ease of integration	- (0 ratings)	8.3 (0 ratings)

User Testimonials
	BigHand Workflow	Mattermost
Likelihood to Recommend	No answers on this topic	Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Easy intergration to our main CRM (Monday.com) I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet. Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app. I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me. Incentivized RF Ryne Fiebig Chiropractor Read full review
Usability	No answers on this topic	Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed. Incentivized Angela Goldsmith, PMP Director of Systems Development Read full review
Implementation Rating	No answers on this topic	This went as expected. No surprises or major hurdles. Incentivized Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Atlas Vieira Ops and Project Analyst Read full review
Return on Investment	No answers on this topic	The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage. When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider) We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products. Incentivized Abhigyan Tiwari Senior Software Engineer Read full review
ScreenShots		Mattermost Screenshots