Mattermost

Mattermost

Mattermost

113 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mattermost	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.	$0 per month per user

Pricing

Mattermost

Editions & Modules

Free Self-Hosted: $0
per month per user
Professional: $10
per month per user
Enterprise: Contact Us
per month per user

Offerings

Pricing Offerings
Mattermost
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

—

More Pricing Information

Community Pulse
	Mattermost
Considered Both Products	Mattermost Verified User Engineer Chose Mattermost They're very similar. I think it's really a matter of preference. Again, one of the things I like about Mattermost is that it's strictly for business (atleast for us) it's different from the more mainstream messaging apps used so we can kind of separate work vs personal messages. Incentivized Helpful? MR Muhammad Rohan Director Chose Mattermost It's cheaper and similar to Slack. You can break down your project modules better here. It's secure and self-hosted. Incentivized Helpful? JH Jeremy Herman Engineer Chose Mattermost Much more expensive than most chat applications but you have more control over things by self-hosting. Your security team will be able to design a very secure place to store all your code, passwords, and internal details, but most companies will not require this. It would be … Incentivized Helpful? ME Momen Eldyrani SF Admin Chose Mattermost In comparison to Slack, where Slack is strictly for internal communication, Mattermost actually has the format to display and not alter source code. Google Chat is also even more limited in comparison to Slack and Mattermost. If you collaborate on code every single day, then … Incentivized Helpful? SI Sid Iyer BizOps Lead Chose Mattermost It is just as good if not better. Can be a superior option depending on the needs of your organization. Incentivized Helpful? JL Justin Leopold Automation Architect Chose Mattermost These products all required cloud connectivity and licensing that was a significant cost. Mattermost allowed us to pilot this among just the Ops team and then evangelize this to the other infrastructure team. This allowed us to slowly show the value of this software and expand … Incentivized Helpful? Atlas Vieira Ops and Project Analyst Chose Mattermost Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence. Incentivized Helpful? Verified User Manager Chose Mattermost We used to have Mattermost and now we have Microsoft Teams. They are both very similar. Mattermost and Microsoft Teams are both great for communicating internally via calls, chats, meetings, etc. They are also both easy to set up an use. However, the Microsoft Teams mobile app … Incentivized Helpful? Verified User Employee Chose Mattermost to reduce cost we shifted to Mattermost. Incentivized Helpful? Verified User Account Manager Chose Mattermost Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication Incentivized Helpful? Verified User Manager Chose Mattermost Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd- Incentivized Helpful? Sanjay Singh Business Development Manager Chose Mattermost Honestly iv just used these two but when it comes to customization, they don't come close to Mattermost. Slack and Teams are Less flexible, Not self hosted. Not Open source,etc I will also say that i noticed integration capabilities are very limited with teams and Slack and not … Incentivized Helpful? David Noah Controls Engineer Chose Mattermost Mattermost is much faster and easier to use. It also has many more features beyond chat. They are more customizations and features for workflow and messaging on this platform also. The ability to integrate with other platforms via plugins, the security features, and the open … Incentivized Helpful? SR Shannon Robertson Network Engineer Chose Mattermost We cannot connect to the internet so Skype/teams is not a possible solution. Incentivized Helpful? Verified User General Manager Chose Mattermost Mattermost is easier to use, faster, and less resource-intensive. Cross-platform support is great, and the mobile experience is awesome. Incentivized Helpful? Mauricio Alegretti Studio Directior Chose Mattermost Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly … Incentivized Helpful? Verified User Manager Chose Mattermost Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well. Teams is potentially a better choice … Incentivized Helpful? Verified User Manager Chose Mattermost Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any … Incentivized Helpful? Verified User Vice-President Chose Mattermost Kind of a different space - more power than what you get with Google messaging. Incentivized Helpful? Jonathan Warren Technical Director Chose Mattermost Mattermost provides a familiar user interface, fast performance, and a complete set of user collaboration tools and features - it stands out by providing a self-managed installation option for better integration with existing IT assets and more control over data storage. We … Incentivized Helpful? Verified User Employee Chose Mattermost Mattermost is cheaper and offers the possibility of self-hosting compared to other competitors. This is a great advantage for our company. Incentivized Helpful? Verified User Representative Chose Mattermost I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among … Incentivized Helpful?

Features

Mattermost

Project Management

Comparison of Project Management features of Product A and Product B
	Mattermost 8.0 45 Ratings 3% above category average
Task Management	7.033 Ratings
Gantt Charts	7.59 Ratings
Scheduling	7.69 Ratings
Workflow Automation	7.426 Ratings
Mobile Access	9.042 Ratings
Search	8.924 Ratings
Visual planning tools	8.511 Ratings

Communication

Comparison of Communication features of Product A and Product B
	Mattermost 8.1 48 Ratings 1% above category average
Chat	9.348 Ratings
Notifications	8.448 Ratings
Discussions	8.946 Ratings
Surveys	9.029 Ratings
Internal knowledgebase	6.332 Ratings
Integrates with GoToMeeting	7.78 Ratings
Integrates with Gmail and Google Hangouts	8.012 Ratings
Integrates with Outlook	7.58 Ratings

File Sharing & Management

Comparison of File Sharing & Management features of Product A and Product B
	Mattermost 9.0 28 Ratings 12% above category average
Versioning	7.911 Ratings
Video files	9.322 Ratings
Audio files	9.322 Ratings
Document collaboration	7.918 Ratings
Access control	9.922 Ratings
Advanced security features	9.019 Ratings
Integrates with Google Drive	8.212 Ratings
Device sync	10.016 Ratings

Best Alternatives
	Mattermost
Small Businesses	Stackby Score 9.0 out of 10
Medium-sized Companies	Troop Messenger Score 9.8 out of 10
Enterprises	HCL Connections Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	Mattermost
Likelihood to Recommend	7.9 (50 ratings)
Likelihood to Renew	6.4 (7 ratings)
Usability	6.4 (6 ratings)
Support Rating	8.0 (9 ratings)
Implementation Rating	8.0 (1 ratings)
Ease of integration	7.0 (35 ratings)

User Testimonials
	Mattermost
Likelihood to Recommend	Mattermost I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations. Incentivized Atlas Vieira Ops and Project Analyst Read full review
Pros	Mattermost Easy intergration to our main CRM (Monday.com) I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet. Incentivized Verified User Anonymous Read full review
Cons	Mattermost Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart Incentivized Abhigyan Tiwari Senior Software Engineer Read full review
Likelihood to Renew	Mattermost Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition Incentivized Jonathan Warren Technical Director Read full review
Usability	Mattermost It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create. Incentivized María Lucía Santagata Coordinadora Ssr Read full review
Support Rating	Mattermost We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed. Incentivized Angela Goldsmith, PMP Director of Systems Development Read full review
Implementation Rating	Mattermost This went as expected. No surprises or major hurdles. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Mattermost I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface Incentivized Verified User Anonymous Read full review
Return on Investment	Mattermost Improved Communication Efficiency by consolidating all the variety of messaging apps etc real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly. Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails. Incentivized Verified User Anonymous Read full review
ScreenShots	Mattermost Screenshots