What users are saying about
16 Ratings
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Top Rated
771 Ratings
16 Ratings
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Score 8.7 out of 100

MIP Fund Accounting

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Top Rated
771 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Billtrust is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
  • MIP Fund Accounting is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Billtrust

70%
5 Ratings
8.4

MIP Fund Accounting

84%
401 Ratings

Likelihood to Renew

10.0

Billtrust

100%
1 Rating
9.1

MIP Fund Accounting

91%
89 Ratings

Usability

10.0

Billtrust

100%
1 Rating
8.1

MIP Fund Accounting

81%
93 Ratings

Availability

Billtrust

N/A
0 Ratings
9.1

MIP Fund Accounting

91%
13 Ratings

Performance

Billtrust

N/A
0 Ratings
8.2

MIP Fund Accounting

82%
52 Ratings

Support Rating

9.8

Billtrust

98%
7 Ratings
8.2

MIP Fund Accounting

82%
125 Ratings

In-Person Training

Billtrust

N/A
0 Ratings
10.0

MIP Fund Accounting

100%
7 Ratings

Online Training

Billtrust

N/A
0 Ratings
9.4

MIP Fund Accounting

94%
5 Ratings

Implementation Rating

10.0

Billtrust

100%
1 Rating
9.5

MIP Fund Accounting

95%
44 Ratings

Configurability

Billtrust

N/A
0 Ratings
9.9

MIP Fund Accounting

99%
5 Ratings

Ease of integration

Billtrust

N/A
0 Ratings
9.3

MIP Fund Accounting

93%
6 Ratings

Product Scalability

Billtrust

N/A
0 Ratings
10.0

MIP Fund Accounting

100%
8 Ratings

Vendor post-sale

Billtrust

N/A
0 Ratings
7.0

MIP Fund Accounting

70%
8 Ratings

Vendor pre-sale

Billtrust

N/A
0 Ratings
6.8

MIP Fund Accounting

68%
8 Ratings

Likelihood to Recommend

Billtrust

For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
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Community Brands

If you want to use grant reporting and departmental reporting, this product works very well. It works well with basic accounting tasks and reports other than aging. It has a good amount of internal integrity, i.e. you cannot have a difference between your AR sub ledger and the AR general ledger account. This is a great product if you are well skilled in using Excel to convert text to data, create pivot tables and manipulate report presentations. With the cloud version, you have access to a "classic" view that mirrors the former product and a new "online" version which is sometimes easier to use and more visually accessible in some screens.
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Pros

Billtrust

  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
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Community Brands

  • Tech support and knowledge base. When I encounter an issue I can research the knowledge base to see if anyone else has had the same problem, and learn how to navigate. If I need further help, the support center is ready and available.
  • I like the product enhancements; they will listen to customer feedback and make changes where we, the users, see fit.
  • I like the shortcut buttons when you are in reporting; you can easily export to excel and PDF, print report details, etc...
  • I like the options that reporting gives; you can truly create a custom report to extract exactly what you want to see or don't want to see.
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Cons

Billtrust

  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
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Community Brands

  • Very difficult to use - not intuitive at all; I feel like you really need the training to understand the product.
  • Very little automation; everything has to be manually entered which allows the opportunity for more errors and also requires a lot of double and triple-checking entries.
  • Cumbersome and tedious to use; for example, a journal entry that could be done in two lines on other programs, in my experience, takes at least 6 in this program, sometimes more. When you have to do this repeatedly it takes significantly longer to do everything in this program than it should.
  • Constant issues with reporting; reports are often missing funds or are incorrect and I have to call customer support for help. Most of these issues cannot be resolved immediately and a ticket has to be created to solve them.
  • In my opinion, even simple things don't work properly. We recently found out that when exporting results into Excel, if you select to remove headers and footers with the export, the program also removes some of the data. No telling how long this has been an issue, so now we have a data integrity problem with all of our exports. MIP Fund Accounting says it will fix in the next update so this likely affects other users as well.
  • Because the product is so time-consuming and cumbersome, it creates efficiency issues; everything takes longer than it should to complete, so we have to hire additional staff, especially at peak times.
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Pricing Details

Billtrust

Starting Price

Editions & Modules

Billtrust editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    MIP Fund Accounting

    Starting Price

    $249 per month

    Editions & Modules

    MIP Fund Accounting editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Request Pricing Info

      Likelihood to Renew

      Billtrust

      We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
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      Community Brands

      We have been using MIP for over 25 years. In the '90s, we used the MS-Dos version and subsequently changed to the Windows version in the 2000s. Our organization is still relatively small in terms of staffing and even transaction volume; however, over the years, the number of projects has increased and is projected to increase drastically in the next year or two. With the increase in projects along with the ability of MIP to cater easily to large organizations, it makes perfect sense for us to renew when that time comes.
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      Usability

      Billtrust

      Not too busy or elaborate, able to quickly log in & start using right away
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      Community Brands

      I don't know what it would be like in the for-profit arena, but for the non-profit arena, it is an excellent product. I love how you don't actually have to close years and are able to get information that spans over the year-end. And the grant tracking is excellent too. It is just an excellent accounting system.
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      Reliability and Availability

      Billtrust

      No answers on this topic

      Community Brands

      Mostly its available when I need it. I do get kicked out of the cloud while entering data at times. But I do not lose data and can often just open up the classic version to continue doing what I was doing. Only rarely is there no availability and when that happens, its a very short amount of time.
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      Performance

      Billtrust

      No answers on this topic

      Community Brands

      I think the reporting options are one of the best I've seen within all accounting programs I've ever used. The ease of writing new reports makes this a wonderful program. With very little experience anyone can design the specific reports to fit the needs of their organization
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      Support Rating

      Billtrust

      We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
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      Community Brands

      I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.
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      In-Person Training

      Billtrust

      No answers on this topic

      Community Brands

      There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.
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      Online Training

      Billtrust

      No answers on this topic

      Community Brands

      Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.
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      Implementation Rating

      Billtrust

      I was not here for the implementation
      Read full review

      Community Brands

      Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.
      Read full review

      Alternatives Considered

      Billtrust

      For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
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      Community Brands

      We have not researched or entertained other products during my tenure here at the organization. We have been pleased with what the product provides but would expect to reevaluate systems in the next five years to ensure MIP continues to be the best option for our rapidly changing organization and industry.
      Read full review

      Scalability

      Billtrust

      No answers on this topic

      Community Brands

      Not real sure what you mean by scalability. It seems to be able to handle all of the funds we are currently working with. If you mean the looks of it, some things are small and it would be nice to increase the size according to the user.
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      Return on Investment

      Billtrust

      • 10 day reduction in our DSO resulting in increased cash flow
      • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
      • Increased payment application by batching payment types by day into one file
      • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
      Read full review

      Community Brands

      • The Accounting and HR teams have been able to eliminate double entry, and therefore free up a lot of time.
      • With the budgeting module, we have been able to obtain a firm grasp on our grants and utilize those funds in the best way possible.
      Read full review

      Screenshots

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