BIME Analytics (discontinued) vs. Pyramid Analytics vs. SAP Crystal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIME Analytics (discontinued)
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.
$490
Per Month (Billed Annually)
Pyramid Analytics
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Pyramid Analytics is a business intelligence software offering from Pyramid Analytics.N/A
SAP Crystal
Score 7.4 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Editions & Modules
Base Plan
$490
Per Month (Billed Annually)
Big Data
$690
Per Month (Billed Annually)
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Free Trial
YesYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeOptionalOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Features
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Pyramid Analytics
9.3
1 Ratings
13% above category average
SAP Crystal
7.8
124 Ratings
5% below category average
Customizable dashboards10.01 Ratings10.01 Ratings7.0100 Ratings
Report Formatting Templates10.01 Ratings9.01 Ratings8.4117 Ratings
Pixel Perfect reports00 Ratings9.01 Ratings8.0113 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BIME Analytics (discontinued)
9.3
1 Ratings
15% above category average
Pyramid Analytics
8.3
1 Ratings
3% above category average
SAP Crystal
8.3
136 Ratings
3% above category average
Drill-down analysis8.01 Ratings8.01 Ratings9.0117 Ratings
Formatting capabilities10.01 Ratings9.01 Ratings8.7135 Ratings
Report sharing and collaboration10.01 Ratings8.01 Ratings8.7120 Ratings
Integration with R or other statistical packages00 Ratings00 Ratings7.064 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
20% above category average
Pyramid Analytics
9.3
1 Ratings
12% above category average
SAP Crystal
8.8
136 Ratings
7% above category average
Publish to Web10.01 Ratings00 Ratings9.091 Ratings
Publish to PDF10.01 Ratings10.01 Ratings9.3133 Ratings
Report Delivery Scheduling10.01 Ratings10.01 Ratings9.097 Ratings
Report Versioning00 Ratings9.01 Ratings8.094 Ratings
Delivery to Remote Servers00 Ratings8.01 Ratings8.554 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
22% above category average
Pyramid Analytics
8.3
1 Ratings
4% above category average
SAP Crystal
7.6
89 Ratings
5% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings8.01 Ratings7.650 Ratings
Location Analytics / Geographic Visualization10.01 Ratings8.01 Ratings7.576 Ratings
Predictive Analytics00 Ratings9.01 Ratings7.841 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
16% above category average
Pyramid Analytics
8.3
1 Ratings
2% below category average
SAP Crystal
8.6
88 Ratings
1% above category average
Multi-User Support (named login)10.01 Ratings8.01 Ratings8.581 Ratings
Role-Based Security Model10.01 Ratings8.01 Ratings8.580 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.01 Ratings8.580 Ratings
Single Sign-On (SSO)00 Ratings8.01 Ratings9.040 Ratings
Report-Level Access Control00 Ratings00 Ratings8.53 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BIME Analytics (discontinued)
10.0
1 Ratings
25% above category average
Pyramid Analytics
9.0
1 Ratings
14% above category average
SAP Crystal
6.7
65 Ratings
15% below category average
Responsive Design for Web Access10.01 Ratings00 Ratings6.363 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings9.01 Ratings6.260 Ratings
Mobile Application00 Ratings00 Ratings6.046 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BIME Analytics (discontinued)
-
Ratings
Pyramid Analytics
-
Ratings
SAP Crystal
7.9
45 Ratings
2% above category average
REST API00 Ratings00 Ratings7.48 Ratings
Javascript API00 Ratings00 Ratings8.437 Ratings
iFrames00 Ratings00 Ratings7.18 Ratings
Java API00 Ratings00 Ratings8.437 Ratings
Themeable User Interface (UI)00 Ratings00 Ratings7.539 Ratings
Customizable Platform (Open Source)00 Ratings00 Ratings8.433 Ratings
Best Alternatives
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Small Businesses
Yellowfin
Yellowfin
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Likelihood to Recommend
7.0
(1 ratings)
9.0
(1 ratings)
7.0
(159 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
10.0
(19 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
7.3
(31 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
BIME Analytics (discontinued)Pyramid AnalyticsSAP Crystal
Likelihood to Recommend
Discontinued Products
Well suited if you need to create multiple reports and send them out easily to multiple clients. It is not well suited if you need a lot of data sources. It slows the product way down and makes reports take forever to load.
Read full review
Pyramid Analytics
Pyramid Analytics is a great tool to see the path of how something is progressing to make or see how aspects affect your process. You can find out how to improve your industry and compare departments on the fly. Pyramid Analytics is easy to add or subtract data in a report. I have not found a scenario where Pyramid Analytics is not a good tool to look at your process
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Pros
Discontinued Products
  • Easy to create reports
  • Easy to edit
  • Easy to customize
Read full review
Pyramid Analytics
  • Easy of use to add data metrics and demission
  • Easy to publish and distribute
  • Advanced graphics
  • Easy to administer
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
Discontinued Products
  • It was SLOW!
  • Some of the graphs can be confusing
  • Not really set up for a single vertical company.
Read full review
Pyramid Analytics
No answers on this topic
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
Pyramid Analytics
No answers on this topic
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
Usability
Discontinued Products
No answers on this topic
Pyramid Analytics
Pyramid Analytics brings a tool that is graphically pleasing and easy to use to generate publications so you can understand your data. You can see your data in a new way in just a few clicks. This is very helpful in gaining the advantage of your processes and leading in your industry. Getting data quickly and being able to see how your business is being affected over time can get you an advantage and streamline your workflow.
Read full review
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Support Rating
Discontinued Products
No answers on this topic
Pyramid Analytics
Pyramid Analytics looks to improve what the tool offers. They continue to add features and help with webinars. Updates to the product are easy to install. There are tools to help when looking for ways to improve your ability to of using the product.
Read full review
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
Pyramid Analytics
No answers on this topic
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Implementation Rating
Discontinued Products
No answers on this topic
Pyramid Analytics
No answers on this topic
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Alternatives Considered
Discontinued Products
BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
Read full review
Pyramid Analytics
No answers on this topic
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Return on Investment
Discontinued Products
No answers on this topic
Pyramid Analytics
  • I like the product ease of use
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

BIME Analytics (discontinued) Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Pyramid Analytics Screenshots

Screenshot of the Welcome screenScreenshot of ModulesScreenshot of the Data Model ModuleScreenshot of the Discover ModuleScreenshot of the Formulate ModuleScreenshot of the Tabulate Module

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports