Top Rated
132 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

  • Bitdefender GravityZone ranks higher in 1 feature set: Endpoint Security

Endpoint Security

8.8

Bitdefender GravityZone

88%
8.6

Cybereason Defense Platform

86%
Bitdefender GravityZone ranks higher in 4/7 features

Anti-Exploit Technology

9.1
91%
54 Ratings
6.0
60%
1 Rating

Endpoint Detection and Response (EDR)

9.1
91%
53 Ratings
9.0
90%
1 Rating

Centralized Management

9.0
90%
58 Ratings
9.0
90%
1 Rating

Hybrid Deployment Support

7.7
77%
36 Ratings
6.0
60%
1 Rating

Infection Remediation

8.7
87%
53 Ratings
10.0
100%
1 Rating

Vulnerability Management

8.6
86%
52 Ratings
10.0
100%
1 Rating

Malware Detection

9.4
94%
58 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Bitdefender GravityZone is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.4

Bitdefender GravityZone

84%
67 Ratings
7.0

Cybereason Defense Platform

70%
1 Rating

Likelihood to Renew

9.0

Bitdefender GravityZone

90%
1 Rating

Cybereason Defense Platform

N/A
0 Ratings

Usability

7.3

Bitdefender GravityZone

73%
2 Ratings

Cybereason Defense Platform

N/A
0 Ratings

Support Rating

6.4

Bitdefender GravityZone

64%
88 Ratings

Cybereason Defense Platform

N/A
0 Ratings

Likelihood to Recommend

Bitdefender

It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
Read full review

Cybereason

Cybereason is good at detections and has some false positives, but when we need their support, it's too slow. My team used to test Cybereason, submitting lots of malware and threats, trying to find problems, and for research purposes. In my experience, every time we found a bug, their support team denied the problems and took lots of weeks to give some answer when we insisted.
Read full review

Pros

Bitdefender

  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
Read full review

Cybereason

  • EDR
  • Forensics
  • Mitigation
  • Response
Read full review

Cons

Bitdefender

  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
Read full review

Cybereason

  • Slow support
  • Bugs on their interface
  • Log extraction
Read full review

Pricing Details

Bitdefender GravityZone

Starting Price

Editions & Modules

Bitdefender GravityZone editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cybereason Defense Platform

    Starting Price

    Editions & Modules

    Cybereason Defense Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bitdefender

      It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
      Read full review

      Cybereason

      No answers on this topic

      Usability

      Bitdefender

      The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
      Read full review

      Cybereason

      No answers on this topic

      Support Rating

      Bitdefender

      Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
      Read full review

      Cybereason

      No answers on this topic

      Alternatives Considered

      Bitdefender

      We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
      Read full review

      Cybereason

      It doesn't rely on signatures, most parts of their detection are behavior-based, and their marketing says that they have the lowest false positive rate in the market. It composes our server and notebooks endpoint solutions to protect against external threats and block internal threats, beyond blocking users from using forbidden applications and activities.
      Read full review

      Return on Investment

      Bitdefender

      • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
      • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
      • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
      Read full review

      Cybereason

      • Helps on threat hunting
      • MalOps is very good
      • When we face a bug, it takes too much time for them to respond
      Read full review

      Add comparison