What users are saying about
Top Rated
134 Ratings
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Score 8.6 out of 100
16 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Endpoint Security

    8.8

    Bitdefender GravityZone

    88%

    VMware Carbon Black EDR

    Feature Set Not Supported
    N/A
    Bitdefender GravityZone ranks higher in 7/7 features

    Anti-Exploit Technology

    9.1
    91%
    54 Ratings
    N/A
    0 Ratings

    Endpoint Detection and Response (EDR)

    9.1
    91%
    53 Ratings
    N/A
    0 Ratings

    Centralized Management

    9.0
    90%
    58 Ratings
    N/A
    0 Ratings

    Hybrid Deployment Support

    7.7
    77%
    36 Ratings
    N/A
    0 Ratings

    Infection Remediation

    8.7
    87%
    53 Ratings
    N/A
    0 Ratings

    Vulnerability Management

    8.7
    87%
    52 Ratings
    N/A
    0 Ratings

    Malware Detection

    9.4
    94%
    58 Ratings
    N/A
    0 Ratings

    Incident Response Platforms

    Bitdefender GravityZone

    Feature Set Not Supported
    N/A
    8.3

    VMware Carbon Black EDR

    83%
    VMware Carbon Black EDR ranks higher in 6/6 features

    Company-wide Incident Reporting

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Integration with Other Security Systems

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attack Chain Visualization

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Centralized Dashboard

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Machine Learning to Prevent Incidents

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Live Response for Rapid Remediation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • Bitdefender GravityZone is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Bitdefender GravityZone

    84%
    67 Ratings
    8.0

    VMware Carbon Black EDR

    80%
    2 Ratings

    Likelihood to Renew

    9.0

    Bitdefender GravityZone

    90%
    1 Rating

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Usability

    7.3

    Bitdefender GravityZone

    73%
    2 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Support Rating

    6.4

    Bitdefender GravityZone

    64%
    88 Ratings

    VMware Carbon Black EDR

    N/A
    0 Ratings

    Likelihood to Recommend

    Bitdefender

    It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
    Read full review

    VMware

    We are able to check if any phishing link was visited by the user or not. To check for the whether any file is executed on the machine or not. To check on which port connections are being made by the machine. To create custom watchlist for alert to be investigated by an analyst. To check every process executed in the machine for a specified range.
    Read full review

    Pros

    Bitdefender

    • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
    • The cloud-based console provides for easy computer management and deployment.
    • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
    • Computers can be grouped into different categories, with different policies automatically deployed to each category.
    • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
    Read full review

    VMware

    • Process tree view of endpoint activity
    • Ability to pull files from host
    • Threat Intelligence integration
    • Isolate a host
    Read full review

    Cons

    Bitdefender

    • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
    • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
    • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
    Read full review

    VMware

    • Number of false positive which are triggered due to threat feeds are sometimes more needs to be fine tuned by the client.
    • In very rare scenarios processes are not captured properly.
    Read full review

    Pricing Details

    Bitdefender GravityZone

    Starting Price

    Editions & Modules

    Bitdefender GravityZone editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      VMware Carbon Black EDR

      Starting Price

      Editions & Modules

      VMware Carbon Black EDR editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Bitdefender

        It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
        Read full review

        VMware

        No answers on this topic

        Usability

        Bitdefender

        The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
        Read full review

        VMware

        No answers on this topic

        Support Rating

        Bitdefender

        Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
        Read full review

        VMware

        No answers on this topic

        Alternatives Considered

        Bitdefender

        We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
        Read full review

        VMware

        CB Response allows for a better view of what happened on the endpoint and provides more functionality out of the box then the FireEye Endpoint Security Product. CB Response allows you to basically have a remote connection into the CLI of an endpoint. This allows you to view the file system, run programs/scripts on the host, etc. FireEye Endpoint Security does not have this functionality.
        Read full review

        Return on Investment

        Bitdefender

        • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
        • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
        • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
        Read full review

        VMware

        • It is helping to protect us from potential loss of revenue that would be caused by malware or a compromised account.
        • It took some time in deploying in the environment , but that time is much worth it because of the results we are getting now.
        • It helps in hunting, which help us check and protect our environment from any cyber attacks.
        Read full review

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