Likelihood to Recommend Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle. I would not strongly recommend it for single users, who don't need to share access to others.
Read full review It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review Pros Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc. Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it. Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease. Read full review Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related. I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly. I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use. Read full review Cons Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet. Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic. Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for. Read full review Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs. Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople. Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account. Andrew Bank CEO - Strategy, Product Management, and Business Development
Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability We previously used
LastPass , which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to
LastPass . We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review Alternatives Considered Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review Return on Investment Everyone is now required to have A-level passwords, so the overall level of security has increased a lot. Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used. Read full review Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind. Far less time has been spent on credential management It is easy to share new account password and credentials with others with the organization Read full review ScreenShots