What users are saying about
59 Ratings
4 Ratings
59 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Bitly

Bitly is a great tool for small businesses looking to build their online presence and wanting to look as professional as possible and gather a few insights into where their main traffic is coming from. For online businesses that primarily use social media platforms such as Pinterest, I would not recommend using Bitly as the links are seen as spam and therefore are not accepted.
Ayo Bamgbose, Assoc CIPD, MSc profile photo

Rebrandly

As a professional and marketer, branding your links is a must, because if your links are generic, nobody will remember it, also it is not trustable for big companies. I have used it for SMM posting. It works great when you need to post some content with a brand link, also they have detailed click stats.
Ostap Yaroshevych profile photo

Pros

Bitly

  • Very easy to use. Anyone with even limited tech knowledge would be able to begin using the service from day one.
  • Managing and tracking links is very straightforward and offers you exactly what you need.
  • Can use for free and even without signing in, so it's very open and available to everyone.
  • Has been around long enough for it to be a trusted brand, so people feel secure in clicking on it.
Jessica Meadows Rich profile photo

Rebrandly

  • URL Shortening
  • Improves branding for your company.
  • Improves SEO for your website.
  • The setup process is easy.
Jeffrey Greenfield profile photo

Cons

Bitly

  • One thing I've noticed is that if you're shortening a link that you didn't create - for example shortening the link to a news article that you then want to share on Twitter - the analytics will continue to pull data from the original URL as a whole, and not just your unique Bitlink. It would be nice to be able to pull out the traffic that just my efforts are pulling to the site, and not every single source of traffic that site is getting.
Corinne Aherne profile photo

Rebrandly

  • Free domains, because I would like my name to be associated with the link without it being thrown in there inorganically.
No photo available

Likelihood to Renew

Bitly

Bitly 8.0
Based on 1 answer
Bitly helps us determine how many people are clicking on our links and where they are finding these links.
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Usability

Bitly

Bitly 10.0
Based on 4 answers
Using Bitly to create shareable, trackable short links for social media couldn't be easier. Bitly is super easy to manage and offers easy monitoring of short links. Even with the few shortcomings or cumbersome features, Bitly is ranked number 1 for shortening links for our organization because of how simple it is to use.
Stefanie Cash profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Reliability and Availability

Bitly

Bitly 9.0
Based on 1 answer
I've witnessed very little availability issues with Bitly. This includes very rare occurrences of application errors and unplanned outages, of which I very much appreciate. When there are application errors or outages, Bitly does a great job of handling the issues in a timely manner and I am rarely out of the site for long at all. This is great, considering I was using Bitly for nearly every link that was posted to our social media accounts.
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Performance

Bitly

Bitly 9.0
Based on 1 answer
I have used Bitly's service on a variety of computers, systems, and browsers. With this being said, I have not noticed much of a change at all between the browsers and computers, and Bitly's performance is top notch. Reports are also completed in a reasonable time frame, and I have had very little problem with lag time on loading different pages on the site. Pages tend to load quite quickly.
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Support

Bitly

Bitly 8.0
Based on 4 answers
I have only had to request support from Bitly once in the many years we have used the service. Even when using the free account, we received a prompt response with thorough problem solving and follow up. Bitly also offers extensive support resources, documentation, and videos for self-help as needed.
Jim Nelson profile photo

Rebrandly

No score
No answers yet
No answers on this topic

In-Person Training

Bitly

I did not receive any in-person training, as I felt that I didn't need this type of training in order to understand and learn Bitly. It was quite easy for me to explore Bitly and learn the features myself without needing a person to give me a demo or tutorial. Kudos to making a platform that is very straightforward.
Holland Pintarch profile photo

Rebrandly

No answers on this topic

Online Training

Bitly

Bitly 7.0
Based on 1 answer
I haven't experienced direct online training - However, several times while learning Bitly by myself I went to the main Bitly page to answer a few questions I had. This includes determining exactly what features I was receiving and then I would explore the website and find these features. Also, I went to the Enterprise tab when both deciding to purchase that upgrade, as well as after I purchased this upgrade. It was very helpful in learning exactly what came with that package and after the upgrade, I was able to look there and learn some of the aspects of the upgrade that I was missing
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Implementation

Bitly

Bitly 8.0
Based on 1 answer
Very excited to use bitly for link tracing - I was very excited to begin using Bitly for this company, and I've had very favorable impressions of using Bitly in the past for a variety of different jobs. Knowing the amount clicks on each link is important for our overall strategy.
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Alternatives Considered

Bitly

Bitly overall is a simple tool to use to generate short links. Google had the goo.gl URL shortener, but it is no longer available. I do hate that Bitly requires premium in order to modify the URL. This would be good for presentations at conferences that are shared to make the name/link connect to me.
No photo available

Rebrandly

So, first of all, Rebrandly comes with unlimited redirects and with the ability to have up to 500 branded links. You can hook your own 5 domains for free and manage them. It is a powerful marketing tool with analytics and other features. Also, one of the best benefits is an easy and smart interface.
Ostap Yaroshevych profile photo

Scalability

Bitly

Bitly 9.0
Based on 1 answer
Bitly's scalability is great. When I began using it, I only used it once in a while to promote blog articles from our WordPress site on Twitter. This was due to Twitter's character limit and URL shortening was necessary. However, once I became more familiar with it and started seeing the benefits of many of Bitly's features, I began using it for nearly every link I posted across all of our social media accounts. This increased the workload I filtered through Bitly, and we also upgraded from free to a paid account. This growth was handled very well by Bitly and I was very pleased with its ability to scale so easily.
Holland Pintarch profile photo

Rebrandly

No score
No answers yet
No answers on this topic

Return on Investment

Bitly

  • Bitly has had a major negative financial impact on our business due to them not allowing us to redirect our link. Our product labels have broken links on them, which is affecting sales.
  • Bitly has had a negative impact on our customer satisfaction.
  • Bitly has wasted our time and efforts and has not been straightforward with their features.
Mego Salbashian profile photo

Rebrandly

  • I haven't tracked this yet, it would be great if they could provide this functionality.
Jeffrey Greenfield profile photo

Pricing Details

Bitly

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rebrandly

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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