Blackbaud Tuition Management vs. Jenzabar ONE

Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.

Incentivized

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• Website is easy to navigate
• Customer service is very professional and helpful
• Multiple options for making payments and setting up accounts

Incentivized

• Advising
• Quicker processing
• Easy to use
• Great to see student full academic history

Incentivized

• I have been happy with Smart Tuition and have not had any issues.

Incentivized

• Almost every module requires extensive training and building to have it function for your institution.
• Some of the automated housing matchings is difficult to set up and must be changed each semester.

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.

Incentivized

While I'm familiar with many other SIS in higher education, J1 is the only one currently in use

Incentivized

• Excellent tracking of accounts for the school
• Customer service interacts with the parents' questions
• One system for the school staff to manage

Incentivized

• We have not taken full advantage of all the modules that Jenzabar One provides yet. However, in news releases and product documents many improvements have been made.