BlackBerry Protect (CylancePROTECT) vs. Elastic Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Elastic Security
Score 9.9 out of 10
N/A
Elastic Security equips analysts to prevent, detect, and respond to threats. The free and open solution delivers SIEM, endpoint security, threat hunting, and cloud monitoring. The solution encompasses Elastic SIEM, which brings Elasticsearch to SIEM and threat hunting. The Elastic Agent (or Elastic Endpoint Security based on the former Endgame security product acquired by Elastic in late 2019) brings signatureless malware prevention to endpoints, as well as security data collection for…N/A
Pricing
BlackBerry Protect (CylancePROTECT)Elastic Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)Elastic Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)Elastic Security
Features
BlackBerry Protect (CylancePROTECT)Elastic Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
9.2
9 Ratings
8% above category average
Elastic Security
-
Ratings
Anti-Exploit Technology9.08 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.88 Ratings00 Ratings
Centralized Management9.79 Ratings00 Ratings
Hybrid Deployment Support10.04 Ratings00 Ratings
Infection Remediation9.96 Ratings00 Ratings
Vulnerability Management8.04 Ratings00 Ratings
Malware Detection8.08 Ratings00 Ratings
Best Alternatives
BlackBerry Protect (CylancePROTECT)Elastic Security
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10
LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 7.5 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry Protect (CylancePROTECT)Elastic Security
Likelihood to Recommend
9.7
(20 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.3
(4 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(5 ratings)
7.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)Elastic Security
Likelihood to Recommend
BlackBerry
The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
Read full review
Elastic
I believe Endgame is well suited to organizations that have their own Cybersecurity department. Its not well suited for organizations that don't have a Cybersecurity department.
Read full review
Pros
BlackBerry
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
Read full review
Elastic
  • Identify 0-day malware.
  • Provides a few forensic details on endpoints.
  • Very easy to administer.
Read full review
Cons
BlackBerry
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Read full review
Elastic
  • I would love that it provided more memory analysis details.
  • Being able to edit sensor profiles after creating them.
  • I would love it if it provided more automation features.
Read full review
Likelihood to Renew
BlackBerry
It's simply been the best product I've used and tested within the past four years.
Read full review
Elastic
No answers on this topic
Usability
BlackBerry
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Read full review
Elastic
No answers on this topic
Support Rating
BlackBerry
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Read full review
Elastic
Even though their support is good, I think there are some areas where they need to provide more thorough solutions to issues, some of their solutions are pretty basic and have already been tried.
Read full review
Alternatives Considered
BlackBerry
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Read full review
Elastic
Endgame is based on the MITRE framework which has proven to be a successful framework to identify various attack patterns that attackers use. Also, compared to the others it's easier to administer and manage.
Read full review
Return on Investment
BlackBerry
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Read full review
Elastic
  • Being able to identify threats we couldn't identify before.
  • Easier management of endpoints.
  • Being able to immediately isolate endpoints remotely that have high severity threats.
Read full review
ScreenShots