BlackBerry Protect (CylancePROTECT)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 8.4 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Pricing
BlackBerry Protect (CylancePROTECT)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)
Considered Both Products
BlackBerry Protect (CylancePROTECT)
Chose BlackBerry Protect (CylancePROTECT)
Cost was much better than McAfee. PROTECT can cover non-virtual endpoints.
Chose BlackBerry Protect (CylancePROTECT)
Better product. it works better, is easier to manage, costs less, and is easier to remove if you want to change.
Chose BlackBerry Protect (CylancePROTECT)
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster …
Chose BlackBerry Protect (CylancePROTECT)
I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my …
Chose BlackBerry Protect (CylancePROTECT)
Once you see a road show with Cylance and watch how Cylance is able to block ten out of ten or nine out of ten threats live vs SEP which stops six or seven out of ten, you're sold. Cylance has crushed all the competition in these events. Disconnect the competition from any …
Chose BlackBerry Protect (CylancePROTECT)
CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly …
Chose BlackBerry Protect (CylancePROTECT)
Since there are no signatures, it learns your environment and the software running on it. Its better to manage/set up than the Symantec Endpoint Protection we had before.
Chose BlackBerry Protect (CylancePROTECT)
Cylance had a lower CPU consumption than it's competitors allowing us to improve client performance especially on older hardware and without the need to schedule background scans it has ensured staff can work optimally.
Chose BlackBerry Protect (CylancePROTECT)
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Chose BlackBerry Protect (CylancePROTECT)
Beet them hands down! Both were ineffective at stopping the more recent and sophisticated types of malware.
Chose BlackBerry Protect (CylancePROTECT)
Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy …
Top Pros
Top Cons
Features
BlackBerry Protect (CylancePROTECT)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
7.6
6 Ratings
11% below category average
Anti-Exploit Technology9.06 Ratings
Endpoint Detection and Response (EDR)4.06 Ratings
Centralized Management9.06 Ratings
Hybrid Deployment Support6.33 Ratings
Infection Remediation8.05 Ratings
Vulnerability Management8.04 Ratings
Malware Detection9.06 Ratings
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BlackBerry Protect (CylancePROTECT)
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User Ratings
BlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
9.0
(17 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
10.0
(1 ratings)
Support Rating
7.8
(4 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
BlackBerry
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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Pros
BlackBerry
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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Cons
BlackBerry
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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Likelihood to Renew
BlackBerry
It's simply been the best product I've used and tested within the past four years.
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Usability
BlackBerry
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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Support Rating
BlackBerry
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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Alternatives Considered
BlackBerry
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Read full review
Return on Investment
BlackBerry
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
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ScreenShots