BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT)

64 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BlackBerry Protect (CylancePROTECT)	Score 9.1 out of 10	N/A	Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.	N/A

Pricing

BlackBerry Protect (CylancePROTECT)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
BlackBerry Protect (CylancePROTECT)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	BlackBerry Protect (CylancePROTECT)
Considered Both Products	BlackBerry Protect (CylancePROTECT) Verified User Technician Chose BlackBerry Protect (CylancePROTECT) At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with … Incentivized Helpful? Verified User Manager Chose BlackBerry Protect (CylancePROTECT) not as good but not willing to pay the price of the outage that happened earlier Incentivized Helpful? Verified User Director Chose BlackBerry Protect (CylancePROTECT) Cost was much better than McAfee. PROTECT can cover non-virtual endpoints. Incentivized Helpful? Rod Payton Director Of Information Technology Chose BlackBerry Protect (CylancePROTECT) Better product. it works better, is easier to manage, costs less, and is easier to remove if you want to change. Incentivized Helpful? BE Brandon Engel Senior System Analyst Chose BlackBerry Protect (CylancePROTECT) We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster … Incentivized Helpful? JP Jerome Pierce Helpdesk Manager Chose BlackBerry Protect (CylancePROTECT) Cylance processes are more silent to the end-users and cost. Incentivized Helpful? Shaun van Niekerk, CISSP Head of ICT Chose BlackBerry Protect (CylancePROTECT) I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my … Helpful? ER Eric Rise Network System Administrator Chose BlackBerry Protect (CylancePROTECT) Once you see a road show with Cylance and watch how Cylance is able to block ten out of ten or nine out of ten threats live vs SEP which stops six or seven out of ten, you're sold. Cylance has crushed all the competition in these events. Disconnect the competition from any … Incentivized Helpful? Verified User Manager Chose BlackBerry Protect (CylancePROTECT) CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly … Incentivized Helpful? Verified User Technician Chose BlackBerry Protect (CylancePROTECT) Since there are no signatures, it learns your environment and the software running on it. Its better to manage/set up than the Symantec Endpoint Protection we had before. Incentivized Helpful? Daniel Halter Group IT Manager Chose BlackBerry Protect (CylancePROTECT) Cylance had a lower CPU consumption than it's competitors allowing us to improve client performance especially on older hardware and without the need to schedule background scans it has ensured staff can work optimally. Incentivized Helpful? Verified User Employee Chose BlackBerry Protect (CylancePROTECT) Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product. Incentivized Helpful? Verified User Manager Chose BlackBerry Protect (CylancePROTECT) Beet them hands down! Both were ineffective at stopping the more recent and sophisticated types of malware. Incentivized Helpful? Andrew Vawdrey IT Helpdesk Technician Chose BlackBerry Protect (CylancePROTECT) Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy … Incentivized Helpful? Joe Bayramyan Senior Systems Engineer Chose BlackBerry Protect (CylancePROTECT) Cylance had a better detection and catch efficiency Incentivized Helpful?

Features

BlackBerry Protect (CylancePROTECT)

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	BlackBerry Protect (CylancePROTECT) 9.1 9 Ratings 7% above category average
Anti-Exploit Technology	9.08 Ratings
Endpoint Detection and Response (EDR)	9.68 Ratings
Centralized Management	9.69 Ratings
Hybrid Deployment Support	10.04 Ratings
Infection Remediation	9.76 Ratings
Vulnerability Management	8.04 Ratings
Malware Detection	8.18 Ratings

Best Alternatives
	BlackBerry Protect (CylancePROTECT)
Small Businesses	ThreatLocker Score 9.4 out of 10
Medium-sized Companies	CrowdStrike Falcon Score 9.1 out of 10
Enterprises	BeyondTrust Endpoint Privilege Management Score 9.9 out of 10
All Alternatives	View all alternatives

User Ratings
	BlackBerry Protect (CylancePROTECT)
Likelihood to Recommend	9.6 (20 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	9.3 (4 ratings)
Availability	10.0 (1 ratings)
Performance	10.0 (1 ratings)
Support Rating	5.0 (5 ratings)
Implementation Rating	10.0 (1 ratings)
Configurability	10.0 (1 ratings)
Contract Terms and Pricing Model	10.0 (1 ratings)
Product Scalability	10.0 (1 ratings)
Professional Services	10.0 (1 ratings)
Vendor post-sale	10.0 (1 ratings)
Vendor pre-sale	10.0 (1 ratings)

User Testimonials
	BlackBerry Protect (CylancePROTECT)
Likelihood to Recommend	BlackBerry The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful. Incentivized Verified User Anonymous Read full review
Pros	BlackBerry Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect. Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios. Incentivized Verified User Anonymous Read full review
Cons	BlackBerry It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file. Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	BlackBerry It's simply been the best product I've used and tested within the past four years. Incentivized ER Eric Rise Network System Administrator Read full review
Usability	BlackBerry Great product Great technology Great people Great leader (Stuart McClure) Great Service I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business. Shaun van Niekerk, CISSP Head of ICT Read full review
Support Rating	BlackBerry I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them. Incentivized BE Brandon Engel Senior System Analyst Read full review
Alternatives Considered	BlackBerry Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product. Incentivized Verified User Anonymous Read full review
Return on Investment	BlackBerry We have the piece of mind that our endpoints are protected. We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans. Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do. Incentivized Andrew Vawdrey IT Helpdesk Technician Read full review
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