A Great Anti-Virus Program
November 19, 2019

A Great Anti-Virus Program

Brandon Engel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CylancePROTECT

We have been using CylancePROTECT for 3 years now and it has met all of our expectations. The client is light-weight and doesn't use a lot of system resources in order to keep the computer safe. We have it deployed across the whole organization and it has been great. We haven't had one instance of ransomware since installing it on our system where we had one or two isolated events in the past.

Pros

  • Easy installation
  • Lightweight
  • Auto updates

Cons

  • Can be hard to setup.
  • Blocks a lot of stuff out of the box that are used daily in companies.
  • Hard to resolve issues sometimes.
  • No ransomware infections
  • Central administration
  • Just works
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster notification of issues instead of waiting for a database to be updated.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.

Do you think BlackBerry Protect (CylancePROTECT) delivers good value for the price?

Yes

Are you happy with BlackBerry Protect (CylancePROTECT)'s feature set?

Yes

Did BlackBerry Protect (CylancePROTECT) live up to sales and marketing promises?

Yes

Did implementation of BlackBerry Protect (CylancePROTECT) go as expected?

Yes

Would you buy BlackBerry Protect (CylancePROTECT) again?

Yes

We are in the medical industry and this program is well suited for it. The client is not resource intensive and has not caused issues with a majority of our users. It has kept the company rather safe from ransomware attacks. We had one or two in the past but since the deployment of CylancePROTECT we haven't had any. We use it on all computers and works great for remote employees as well.

BlackBerry Protect (CylancePROTECT) Feature Ratings

Endpoint Security
9.0
Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
8
Centralized Management
10
Hybrid Deployment Support
8
Infection Remediation
Not Rated
Vulnerability Management
10
Malware Detection
10

Comments

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