Blackthorn Payments vs. PayPal Enterprise Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackthorn Payments
Score 9.0 out of 10
N/A
Blackthorn provides event management and payment processing apps for Salesforce users.
$575
per month
PayPal Enterprise Payments
Score 7.0 out of 10
N/A
PayPal Enterprise Payments, formerly Braintree, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded. It also supports international payments.N/A
Pricing
Blackthorn PaymentsPayPal Enterprise Payments
Editions & Modules
No answers on this topic
Standard Pricing
2.9% +$0.30
per transaction
Custom Pricing
Contact for quote
Offerings
Pricing Offerings
Blackthorn PaymentsPayPal Enterprise Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackthorn PaymentsPayPal Enterprise Payments
Best Alternatives
Blackthorn PaymentsPayPal Enterprise Payments
Small Businesses
Apple Pay
Apple Pay
Score 8.7 out of 10
Stripe Payments
Stripe Payments
Score 8.9 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Blackthorn PaymentsPayPal Enterprise Payments
Likelihood to Recommend
9.0
(1 ratings)
1.0
(15 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(3 ratings)
Support Rating
-
(0 ratings)
1.6
(5 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Blackthorn PaymentsPayPal Enterprise Payments
Likelihood to Recommend
Blackthorn.io
As a university, reconciliation and transparency are important. All transactions in Blackthorn Payments are uniquely stored in Salesforce and allow full transparency for reconciliations in debits and credits via reports. However, refunding attendees is quite tedious especially when you have to go through multiple objects on each record to reach the transaction page: Attendee > Sales Document > Transactions.
Read full review
PayPal
Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Read full review
Pros
Blackthorn.io
  • Fast refunds
  • 100% uptime
  • Quick setup
Read full review
PayPal
  • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
  • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
  • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
  • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Read full review
Cons
Blackthorn.io
  • No capability to mass refund
Read full review
PayPal
  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Read full review
Likelihood to Renew
Blackthorn.io
No answers on this topic
PayPal
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Read full review
Usability
Blackthorn.io
No answers on this topic
PayPal
As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
Read full review
Support Rating
Blackthorn.io
No answers on this topic
PayPal
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Read full review
Implementation Rating
Blackthorn.io
No answers on this topic
PayPal
It is simple for a developer to do.
Read full review
Alternatives Considered
Blackthorn.io
No answers on this topic
PayPal
Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
Read full review
Return on Investment
Blackthorn.io
  • Increased efficiency in revenue reconciliation
Read full review
PayPal
  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Read full review
ScreenShots