Blue Yonder Luminate Planning vs. Coupa Supply Chain Design & Planning vs. IBM Sterling Order Management

JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.

Incentivized

Coupa is well-suited for stable demand patterns. Time phased Safety Stock Optimization seems like it could use improvement. It is well-suited for making business decisions related to tradeoffs between inventory, lead time, etc.

Incentivized

It's perfect for medium to large retailers

Incentivized

• Great customer facing implementation team.
• Predictable and communicated improvement processes.
• Constant roll out of new features with a strong SIG committee.

Incentivized

• Easy to learn. The help menu is self-explanatory.
• Very easy to import and export data and has multiple ways of modeling.
• Nice visualizations.

Incentivized

• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• Efficiency - At times the response time to retrieve the data from DB could be improved.
• Cheaper pricing - can provide some concession with the pricing.
• Training - JDA could offer more free training programs.

Incentivized

• Community user group
• Free, accessible training
• Simulation to solve the problem...not just to test the optimized solution against

Incentivized

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

It's still an older system which could use some updating.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

Initially used IBM LogicNet. Switched to SCG because of the extra features and also because Llamasoft bought IBM LogicTools

Incentivized

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

Incentivized

• Alignment with customer service programs.
• Visibility for optimization and transportation cost savings.
• Vendor performance overviews.

Incentivized

• Service level up
• Inventory down
• Sensing issues with our supply chain in near real-time

Incentivized

• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized