BlueCat Gateway vs. Intermapper

It is well suited for quick manual updates, not too many as the interface could stand an overhaul. Not an easy interface to use when doing research - reverse lookups. Results aren't always accurate. The search capability could be a bit more robust, expanding the search capability into the comments area would help.

Incentivized

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.

Incentivized

• Deployment capability made easy
• Navigation in the web application
• Organization of objects

Incentivized

• The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
• Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
• Alarms are very easy to setup, again much easier than the packages mentioned above.

Incentivized

• Page rendering speed / access of data
• Number of clicks it takes to get to the page you need can be cumbersome
• Feels a bit outdated at times / standard html website interface

Incentivized

• Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
• Sometimes the probes can be sensitive and report false positives.
• Interface can be a little clunky and non intuitive at times.

Incentivized

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

BlueCat is the only DNS manager platform that I've had experience with. We had one prior to this, but it was before I had the need to interact with it doing one of the tasks I do now. I remember the switchover to BlueCat - not everyone was impressed with it, but so far my experience with it has been positive.

Incentivized

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.

Incentivized

• It has had a great impact on reducing deployment times
• Made my job easier by providing an understandable interface
• Makes day to day tasks easier

Incentivized

• Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.

Incentivized