BlueJeans Events (discontinued) vs. BuzzCast

BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.

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BuzzCast is great for large, complex online events - especially during the pandemic when it's been hard or impossible to gather folks in person. If you only need a smaller group of 5 or 10 people, BuzzCast is probably overkill. Once you have lots of people / multiple sessions, or want to capture and save presentations for later, you'll want to start looking at BuzzCast.

• Automatically generated reminder emails to registered attendees before the event.
• Easy to host a panel and have them meet before the event goes live.
• Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc.

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• The BuzzCast platform was excellent in every way.
• The platform is sleek and easy to use, both the backend and the UX.
• The entire team at BuzzCast is supportive and works hard to make your event a complete success.
• Building and deploying the conference was made easy by the expertise and hard-working BuzzCast staff.

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• Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting).
• Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues).

• Within the platform it would be great to have direct access to make edits changes (I believe this functionality is in process)

We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.

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This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)

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I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.

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I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.

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Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment

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BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

BuzzCast platform has the most amount of features that our events require (public chat/private chat, breakouts, auto-scrolling agenda). The entire platform is built and designed so that it's intuitive for our viewers and they are shown exactly how to operate the platform in under a minute. The quality of the stream is superior. The BuzzCast team is great to work with and are true partners who are all solution-oriented.

We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
• Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• BuzzCast enabled one of my clients to deliver an investors' meeting that resulted in a $10 billion increase in market cap