BlueSnap vs. Exactly.com vs. Payline Data

Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average

Incentivized

Good for online businesses to be able to track incoming payments in various currencies. These payments can be in small or large amounts and they can be recurring to easily create invoices for customers

Incentivized

For medium, to large companies, I have recommended Payline Data.

Incentivized

• Sufficiently good technical documentation.
• Good sandbox (though missing some features).
• Stable, works quite well.
• Continuously improving.
• Great webinars, information sharing.
• Economic.
• A company of people.

Incentivized

• Simple UI
• Easily understand the stages of the transfer

Incentivized

• Payline Data has a great gateway and interface. Most credit card processors use a third party gateway to process payments. I liked that Payline had their own and therefore I didn't have to pay another company additional money. So this saves me money. To be honest it is a good tactical marketing advantage for them as well. If I need to log in and see transactions I log in to their site. The company that I used to work before used the third party, so I can't even remember their name as I rarely visited their site.
• At first, their gateway interface was very blah. It did the trick, but it was so plain and frankly, it was ugly. They redesigned it several months ago and it looks a lot better now. Very easy to use as well.
• Their API was very easy to set up. I did have a few questions about it and I was able to get very quick help.
• They quickly set up my account. This was very important to me. I had tried to contact several credit card processors and had to wait for several of them to return my call. I immediately got a hold of Payline and they had the account set up quickly.

Incentivized

• Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
• Reporting is robust but complicated.
• Having support staff on both coasts.

Incentivized

• Mobile app has crashed several times in the past
• Support is not in North America

Incentivized

• I only have one complaint and it is a very simple one and probably easy to fix. But I receive a daily email from them that has my automatic subscription charges that were done early that morning. It shows a summary of the charges and the declines. The declines show a detailed description of what transaction was declined. But the successful charges are not listed. I wish it would list the successful charges as well.
• The only other thing I wish is, I wish they were free :). But of course, they need to make money. With that being said, I think they are cheaper than some of the ones I have used before. Especially since I use their gateway and don't pay additional gateway fees.

Incentivized

Good support! We haven't had any issues so far that have been terribly bad. Only recommendation is to have support in North America as well.

Incentivized

Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.

Incentivized

The service with Exactly has been great, as well as the easy to understand UI. We haven't had many issues with Exactly on our team! The best thing about Exactly is that we can set up recurring payments in various currencies

Incentivized

Honestly, I don't remember the names of the other credit card processors I have used prior to Paypal and Payline Data. I have used other merchant account services that integrate with the Authorize.net gateway. But Paypal was by far the worst. It was overpriced and integration was a mess as they themselves on their own site had outdated information. I wasn't just using Paypal's regular business account but I also had their merchant account services. Which meant I could process credit cards without people even knowing I was using Paypal. Their merchant card services were very sloppy and the API was a mess to set up. But the worst part of Paypal was their professionalism. On the other hand, Payline Data was easy to set up, cheaper to use and great personal and professional customer service. I felt very well taken care of.

Incentivized

• Pro-Active Support Response.
• Seamless Integration with our CRM and other tools.
• Offering Multiple Payment Options to Customer leading to more conversions.

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• Save time on transferring and tracking payments
• Accepting various currencies from customers all over the world

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• They have been easy to get a hold of if I have a question
• They seem less expensive than some of the other processors I have used.

Incentivized