BMC Helix Client Management vs. CrowdStrike Falcon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Client Management
Score 5.2 out of 10
N/A
BMC Helix Client Management provides comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk. It replaces the now EoL BMC BladeLogic Client Automation platform. The software automatically deploys patches and updates patch bulletins.N/A
CrowdStrike Falcon
Score 9.1 out of 10
N/A
CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Pricing
BMC Helix Client ManagementCrowdStrike Falcon
Editions & Modules
No answers on this topic
Falcon Pro
$6.99
per endpoint/month (for 5-250 endpoints, billed annually)
Falcon Enterprise
$14.99
per endpoint/month (minimum number of endpoints applies)
Falcon Premium
$17.99
per endpoint/month (minimum number of endpoints applies)
Offerings
Pricing Offerings
BMC Helix Client ManagementCrowdStrike Falcon
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BMC Helix Client ManagementCrowdStrike Falcon
Top Pros
Top Cons
Features
BMC Helix Client ManagementCrowdStrike Falcon
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BMC Helix Client Management
-
Ratings
CrowdStrike Falcon
8.8
67 Ratings
4% above category average
Anti-Exploit Technology00 Ratings9.060 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.466 Ratings
Centralized Management00 Ratings8.567 Ratings
Hybrid Deployment Support00 Ratings8.24 Ratings
Infection Remediation00 Ratings9.165 Ratings
Vulnerability Management00 Ratings8.453 Ratings
Malware Detection00 Ratings9.367 Ratings
Best Alternatives
BMC Helix Client ManagementCrowdStrike Falcon
Small Businesses

No answers on this topic

SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Enterprises
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
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User Ratings
BMC Helix Client ManagementCrowdStrike Falcon
Likelihood to Recommend
6.0
(3 ratings)
9.3
(70 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
5.0
(1 ratings)
10.0
(8 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
BMC Helix Client ManagementCrowdStrike Falcon
Likelihood to Recommend
BMC Software Inc.
This tool will work the best in homogeneous environment where systems are running on Windows OS. In heterogeneous environment like ours where we have Windows, Linux and OS X operating systems, roll out and integration will be a challenge since not all the systems will have accessibility from a common credential
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CrowdStrike
I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.
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Pros
BMC Software Inc.
  • Easy to use
  • Easy to upgrade
  • Highly flexible without customization
  • Great community/support
  • Patch management provides the flexibility to deploy patches using a test to production methodology. It also allows us to customize restart actions which helps with compliance but eases disruption to the business.
  • Computer imaging and software deployment work together to improve speed to delivery.
  • Financial asset management is very useful providing all of the information we need to support our PC replacement process.
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CrowdStrike
  • The Log analysis is very detailed and easy to use.
  • Prevent and block all type of malwares.
  • Great threat intelligence which is very up-to-date with the recent cyber attacks
  • very user friendly in access and management
  • Automated feature of detecting, taking action and closing incidents using fusion workflow.
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Cons
BMC Software Inc.
  • It would be nice if it were possible to export search results
  • Schedule my reports to automatically, run at intervals of my choosing with the results either emailed or dumped to disk as a CSV
  • Easy report writing
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CrowdStrike
  • Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
  • The variety of different administrative privilege levels is vast and sometimes confusing
  • Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues
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Likelihood to Renew
BMC Software Inc.
No answers on this topic
CrowdStrike
Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
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Usability
BMC Software Inc.
No answers on this topic
CrowdStrike
I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
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Support Rating
BMC Software Inc.
The process followed by the support team for incidents as well as support requests will become bottleneck for dynamically growing organisations as nothing works fast from a support point of view. A few of the requirements that we asked for took more time to execute and most of them came with a cost.
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CrowdStrike
Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.
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In-Person Training
BMC Software Inc.
No answers on this topic
CrowdStrike
There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
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Online Training
BMC Software Inc.
No answers on this topic
CrowdStrike
The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
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Alternatives Considered
BMC Software Inc.
As we decided to go for BMC Remedy for ITSM, BMC Helix Client Management was the better solution than other tools for ITAM solution as integrating ITAM and ITSM was easier than other tools and also from support point of view, it will be one throat to choke. The reporting module was elaborate and customisable.
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CrowdStrike
CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.
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Return on Investment
BMC Software Inc.
  • BMC Client Management has improved our speed to delivery, quality of service and security by providing the necessary automation tools to improve our processes.
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CrowdStrike
  • Centralized resource management means we need less tools to do the same job.
  • EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
  • CS has allowed larger coverage over devices and has discovered massive pockets of no protections.
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ScreenShots