BMC Helix Continuous Optimization vs. Rocket Servergraph vs. Sumo Logic

Based on what we have experienced, BMC Helix Optimize is a good choice for businesses that already have other BMC tools, such as BMC Helix Operations Management or BMC Helix Cloud Cost, due to the integrated capabilities that can be leveraged. Besides, it is a great tool for visual analysis of costs associated with operations.

Incentivized

Data storage and provision of reliable backup plan is part of great services provided by this great product. It is the central reporting system that shows storage units and controls the data metrics that runs across our organization. It gives us the basic planning workbase for monitoring data pathways and performance details of our organization.

SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you

Incentivized

• Graphical Representations.
• Building of Data Views.
• Planning of operational budgets based on performance.

Incentivized

• Failed backup reporting is easily tailored to specific person, group or function
• The TSM console makes a novice admin more productive quickly as it builds the command syntax for you.
• Alerts when a backup system is down or a resource like a storage pool will soon require expansion
• Trend analysis and historical reporting support capital expenditures

• Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
• Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
• Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
• The solutions engineers were extremely helpful, and easily reachable when issues would occur.
• Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.

Incentivized

• No mobile app is available.
• Only available in English.
• Not many data integrations available.

Incentivized

• It would be nice to have an administrator console for Networker and Datadomain the likes of the one in TSM which is so incredibly helpful.

• I like the help center, but I think if it had more GUI tools, it could help new users.
• Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
• I would like better know-how on how to create reports that will help our business.

Incentivized

Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.

Incentivized

I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.

Incentivized

I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.

Incentivized

In general, BMC Helix Optimize has a set of tools that are quite advanced compared to other technologies in the same field. Especially the visual representations and the flexibility when building rules to control the spend are some of the most useful functionalities that work quite well, usually better than in the rest of the tools.

Incentivized

This is the most reliable platform that ensures that data is controlled successfully. It has helped our IT department utilize time used to monitor data storage disks manually. The overall cost of maintenance is lower as compared to other backup plans. It has reduced time taken for auditing our databases due to automatic data auditing system installed on this application.

Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.

Incentivized

I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.

• Good ROI after optimizing redundant processes.
• Identification of issues when being able to represent data visually.
• Reduced costs due to limiting number of needed resources.

Incentivized

• Less need for close backup system oversight so it frees resources for other tasks
• Found 50 plus tapes that were available scratches
• You can more confidently determine the need for backup resources throng the systems predictive analysis.

• I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
• It's SO much cheaper than Splunk that the time it takes to query information is well worth it
• In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo

Incentivized