BMC Helix Digital Workplace vs. ServiceNow IT Service Management
BMC Helix Digital Workplace vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
BMC Helix Digital Workplace | N/A | BMC Helix Digital Workplace featuring the Helix Chatbot allows administrators to deploy intelligent learning and conversant AI and allow employee access to apps and resources (e.g. knowledgebase) on-demand through a configurable self-service portal. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
BMC Helix Digital Workplace | ServiceNow IT Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Digital Workplace | ServiceNow IT Service Management | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
BMC Helix Digital Workplace | ServiceNow IT Service Management | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
BMC Helix Digital Workplace | ServiceNow IT Service Management | |
---|---|---|
Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jahia Digital Experience Platform Score 8.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Jahia Digital Experience Platform Score 8.4 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Digital Workplace | ServiceNow IT Service Management | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
BMC Helix Digital Workplace | ServiceNow IT Service Management | |
---|---|---|
Likelihood to Recommend | BMC Software Inc. No answers on this topic | ServiceNow |
Pros | BMC Software Inc. No answers on this topic | ServiceNow |
Cons | BMC Software Inc. No answers on this topic | ServiceNow |
Likelihood to Renew | BMC Software Inc. No answers on this topic | ServiceNow |
Usability | BMC Software Inc. No answers on this topic | ServiceNow |
Reliability and Availability | BMC Software Inc. No answers on this topic | ServiceNow |
Performance | BMC Software Inc. No answers on this topic | ServiceNow |
Support Rating | BMC Software Inc. No answers on this topic | ServiceNow |
Online Training | BMC Software Inc. No answers on this topic | ServiceNow |
Implementation Rating | BMC Software Inc. No answers on this topic | ServiceNow |
Alternatives Considered | BMC Software Inc. No answers on this topic | ServiceNow |
Scalability | BMC Software Inc. No answers on this topic | ServiceNow |
Return on Investment | BMC Software Inc. No answers on this topic | ServiceNow |
ScreenShots |