BMC Helix Discovery vs. ServiceNow IT Service Management
BMC Helix Discovery vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Discovery | N/A | BMC Helix Discovery is an asset discovery and dependency mapping tool. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Discovery | ServiceNow IT Service Management | |
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Top Pros | ||
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Discovery | ServiceNow IT Service Management | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Ansible Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ansible Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Discovery | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
BMC Helix Discovery | ServiceNow IT Service Management | |
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Likelihood to Recommend | BMC Software Inc. No answers on this topic | ServiceNow |
Pros | BMC Software Inc. No answers on this topic | ServiceNow |
Cons | BMC Software Inc. No answers on this topic | ServiceNow |
Likelihood to Renew | BMC Software Inc. No answers on this topic | ServiceNow |
Usability | BMC Software Inc. No answers on this topic | ServiceNow |
Reliability and Availability | BMC Software Inc. No answers on this topic | ServiceNow |
Performance | BMC Software Inc. No answers on this topic | ServiceNow |
Support Rating | BMC Software Inc. No answers on this topic | ServiceNow |
Online Training | BMC Software Inc. No answers on this topic | ServiceNow |
Implementation Rating | BMC Software Inc. No answers on this topic | ServiceNow |
Alternatives Considered | BMC Software Inc. No answers on this topic | ServiceNow |
Scalability | BMC Software Inc. No answers on this topic | ServiceNow |
Return on Investment | BMC Software Inc. No answers on this topic | ServiceNow |
ScreenShots |