TrueSight Capacity Optimization vs. OpsRamp

Well suited to physical, local and public cloud systems. Creates good reports for users and directors.

PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.

Incentivized

• Fully automated
• Very simple to use
• Business oriented metrics may be used

• Infrastructure and application monitoring.
• Infrastructure and application alerting.
• Automated patching.
• ITSM tools.

Incentivized

• Training new users on how to build reports can be time consuming.
• Mapping transactions has proved a bit hard.

• Self Service Portal for cloud deployments.
• Stabilization on existing ticketing systems.
• Cloud resource deployments by integrating OpsRamp with cloud.

Incentivized

because it is the only of its kind of it products. because is siple to implement. because look and feel is very good. because is the first in class

because is very simple to use and
Mathematical correlations are the added value of the tool

It's a good and user friendly tool.

Incentivized

is very reliable

absolutly no, is very available and fast

Because i never thanks to be alone

OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.

Incentivized

because Moviri is very proessional

is very simple and ready to use

We have used a bespoke tool previously and TSCO is much easier to use and provides greater returns in regards to reporting.

Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.

Incentivized

is very simple to
Horizontal growth

Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.

Incentivized

• Only recently purchased but we are seeing positive signs on how this will provide us with ROI.

• 90% alert reduction.
• 70% of manual, routine IT.
• Processes now automated.
• 50% increase in team.
• Efficiency and productivity.

Incentivized