Bonterra Network for Good vs. PheedLoop

We genuinely liked NFG and would've stayed if it were at a different price point. As a nonprofit, we often have to make difficult decisions about pricing, and this was one of them. We enjoyed using it for donor management and communications. Unless they've upgraded, I'd say we had to use an outside service for Peer-to-Peer fundRaising, but otherwise it was a good tool.

Incentivized

Pheedloop tends to be an answer to most of our virtual event needs, from tradeshows to shorter webinars. The one area that I find Pheedloop to be less of an option is when we need attendees to use mobile devises and we are not using the native meet and stream for streaming, as integrations for streaming don't translate to the app.

Incentivized

• The donation software is very user friendly to add donations to.
• The report section is very easy to use and to run what you need.
• The contact portion is extremely user friendly and is easy to keep track of donors, what they've paid and communication to them.

Incentivized

• Ease of use
• Registration
• Intergration with Syncwords

Incentivized

• In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
• In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
• It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.

Incentivized

• Mobile app
• Reporting

Incentivized

We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

Incentivized

I am a one person development department. I cannot say enough how much time this product has saved me and how much more I am able to accomplish with all of the features. I consider myself fairly tech savvy, but this product is super easy for even a fairly non tech savvy person to use. I also very much appreciate their customer service team and their commitment to constant improvement to and value added to the product without making it hard for users to use.

Incentivized

In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.

Incentivized

It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.

Incentivized

Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.

Incentivized

We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since

Incentivized

We used Little Green Light for several years at a previous employer. LGL did not have the extensive integration capabilities or the level of sophistication that BGF has in terms of email, video, donor campaign pages, and exceptional customer support. For these reasons, we chose to go with BGF instead of LGL.

Incentivized

• PheedLoop is great with customizations
• Ease of use for both administrators and users
• Ability to duplicate the sessions and exhibit area is key for clients running multiple session types and with poster sessions
• Integration with Syncwords is amazing and seamless
• Integration with Pure Chat helps manage attendees

Incentivized

We are happy with all of the options

Incentivized

It works for the departments we need it in, finance, administration and fundraising and marketing. It does everything we need.

Incentivized

• Minimized the resources necessary to run an online presence. For instance, one moderately tech-savvy person can handle it.
• Provides a pathway to increase the number of events the organization can manage.
• By being part of a larger group of non-profits that utilize Network For The Good, we receive additional assistance and ideas from related organizations.

Incentivized

• Ability to reach attendees across the world
• Abilities to showcase sponsors in many different areas on the platform

Incentivized