Bonterra Salsa Engage vs. DonorScape (discontinued)

For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.

Incentivized

DonorScape is well suited for wealth screenings when biographical information is in good form

• Integration with SalesForce
• Easy-to-use interface
• Technical support

Incentivized

• Capacity rating
• Philanthropic history
• Board history
• Career history
• Real estate holdings

• Translation from salsa engage into our CRM system
• Could use more modern email templates
• More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.

Incentivized

• Ability to download large screenings easily.
• Ability to interface with our CRM.

Easy to use interface, far superior to classic. You did this right.

Incentivized

Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.

Incentivized

DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.

EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies

Incentivized

DonorScape appears to produce fewer false positives and format is user friendly.

• Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.

Incentivized

• DonorScape has helped us positively identify prospects who have turned into donors.
• DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.