Overall Satisfaction with DonorScape
Our organization uses DonorScape to research prospective donors. It is being used by one department, Development Operations. It solves the question of whether or not prospective donors have the capacity or have the affinity to support our hospitals. It also provides us other philanthropic history as well as current and past board service history. DonorScape is a wonderful product!
- DonorScape has helped us positively identify prospects who have turned into donors.
- DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.
iWave is very similar to DonorScape for researching wealth capacity and donor affinity. They are both different from each other and can provide different data points. iWave provides SEC filings and different capacity ratings. I prefer DonorScape when looking at the capacity of a prospect, but iWave will give a Net Worth and DonorScape doesn't.
DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.
Do you think DonorScape delivers good value for the price?
Are you happy with DonorScape's feature set?
Did DonorScape live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of DonorScape go as expected?
I wasn't involved with the implementation phase
Would you buy DonorScape again?
DonorScape is well suited for fundraising, specifically those in prospect research and management. This tool saves time and is great for digging into the background of folks.