Likelihood to Recommend Bookeo is well suited for online booking. The software makes it easy to add links to a specific service for website integration. The customer is informed with a confirmation email, then a reminder email and finally a thank you email. The customer can also make changes to the event without using store staff.
Read full review For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
Read full review Pros Easy to customise User Freindly Great reporting Read full review Links calendars- no need to go back and forth between calendars, everything is synced up. Schedules Zoom calls with link and sends alerts to remind prospect of meeting Follows up to reschedule if prospect missed meeting, which saves me a ton of time. Read full review Cons A customer field for the name of a business or organization would be helpful Expand the search fields to include telephone numbers and business name Enable the customer to purchase an item instead of only services Provide an app for the Clover Station POS system Read full review I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain. The Salesforce connector pricing is a bit steep. Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise. Read full review Likelihood to Renew Great price for a program that works well. We have never had a system crash during the 10 years of use.
Read full review Support Rating They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
Read full review Alternatives Considered Simply Book me - Too many optional extras Setmore - wont really help with customising of classes Honestly weve tested so many but bookeo is the only one that does all that we need!
Read full review ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
Read full review Return on Investment We have increased our business by 20% each year over the last 10 years (bookeo a great help with this) Read full review Improved efficiency - no longer waste time trying to find available time to book meetings Positive impact on business reputation Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce Read full review ScreenShots