boost.ai vs. Convirza

We used it for the banking industry, and it's very well suited for credit unions. They had some basic intentions ready for the banking industry, which could be used easily without fuss, and technical knowledge required. Automation for various basic stuff was done in a few days, and the integration with the call center for the issues that could not be resolved from the chatbot was also very smooth and crisp.

Incentivized

If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.

Incentivized

• Conversational AI.
• Chatbot.
• Call center integration.

Incentivized

• Allows clients to track & even listen to all the calls that come in through call-tracking.
• Once you understand how it works, the interface is very easy to navigate to pull up client reports.
• It is an excellent tool to keep track of the response advertisers are getting when contacting them for resigns.

Incentivized

• Customer support.
• API integration.
• Pricing

Incentivized

• Dynamic call tracking

Other products either lacked the integration we needed or were not having good customer support and longer execution time compared to Boost.ai.

Incentivized

Convirza has all of the features that I need, and I'm not paying a premium for features that I do not want. It is more affordable and easier to implement than the other solutions I have tried. Customer service has also been better--you don't feel like you are just sending a ticket to an anonymous employee.

• Reduced customer support cost by about 60%.
• Smooth integration with call center.

Incentivized

• It's allowed me to show value to my clients ensuring good, lead-generating campaigns are being continued by my clients.

Incentivized