boost.ai vs. Jiminny

We used it for the banking industry, and it's very well suited for credit unions. They had some basic intentions ready for the banking industry, which could be used easily without fuss, and technical knowledge required. Automation for various basic stuff was done in a few days, and the integration with the call center for the issues that could not be resolved from the chatbot was also very smooth and crisp.

Incentivized

Jiminny is a really useful tool for logging all activity of the sales, customer success and other customer-facing roles. It allows you to watch calls on demand, skipping to certain areas or topics thanks to Jiminny's conversational intelligence tool. This is great for knowledge sharing and transparency, as well as providing opportunities for coaching and development. There is some room for improvement, for instance with its current use of AI and automations to make it easier for the sales reps to share summaries of their calls with their prospects or clients, as well as the wider team.

Incentivized

• Conversational AI.
• Chatbot.
• Call center integration.

Incentivized

• Easy meeting access
• Outgoing phone and text
• Salesforce integration
• Zoom integration

Incentivized

• Customer support.
• API integration.
• Pricing

Incentivized

• It doesn't connect to all my meeting softwares automatically

Incentivized

It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.

Incentivized

Other products either lacked the integration we needed or were not having good customer support and longer execution time compared to Boost.ai.

Incentivized

Jiminny beats out other competitors hands down.

Incentivized

• Reduced customer support cost by about 60%.
• Smooth integration with call center.

Incentivized

• Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.

Incentivized