BotStar vs. Voiceflow

This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.

For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more

Incentivized

• First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
• Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
• Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.

• BotStar updates regularly, but sometime it come with small bugs.
• Should consider update Smart delay feature.
• BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.

Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI

Incentivized

Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.

• Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
• Reduce repetitive employee workloads and prioritize more important things.