BoxOffice vs. Epicor ECM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoxOffice
Score 6.6 out of 10
N/A
Exela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.N/A
Epicor ECM
Score 4.5 out of 10
N/A
Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
Pricing
BoxOfficeEpicor ECM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BoxOfficeEpicor ECM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BoxOfficeEpicor ECM
Top Pros
Top Cons
Features
BoxOfficeEpicor ECM
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
BoxOffice
5.6
1 Ratings
38% below category average
Epicor ECM
9.4
4 Ratings
13% above category average
Content capture & imaging6.01 Ratings9.04 Ratings
File sync, storage & archiving6.01 Ratings9.04 Ratings
Document management7.01 Ratings9.04 Ratings
Records management5.01 Ratings10.04 Ratings
Content search & retrieval7.01 Ratings10.04 Ratings
Enterprise content collaboration3.01 Ratings9.03 Ratings
Contract lifecycle management6.01 Ratings9.03 Ratings
Automated workflows7.01 Ratings9.94 Ratings
Artificial intelligence6.01 Ratings9.01 Ratings
Mobile support4.01 Ratings10.02 Ratings
Integration5.01 Ratings9.93 Ratings
Content publishing & creation00 Ratings9.02 Ratings
Security, risk management & information governance00 Ratings9.94 Ratings
Best Alternatives
BoxOfficeEpicor ECM
Small Businesses
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Score 9.7 out of 10
Medium-sized Companies
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Score 9.9 out of 10
Enterprises
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Score 9.9 out of 10
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Score 9.9 out of 10
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User Ratings
BoxOfficeEpicor ECM
Likelihood to Recommend
8.0
(1 ratings)
10.0
(7 ratings)
Support Rating
-
(0 ratings)
9.9
(3 ratings)
User Testimonials
BoxOfficeEpicor ECM
Likelihood to Recommend
Exela Technologies
In adding documents in real-time BoxOffice is adequate because it allows businesses to be more intelligent, also to summarize them, it helps us to make our businesses faster, and therefore we have more income, in the less adequate scenarios I consider that it is in the security given to our documents.
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Epicor Software
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
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Pros
Exela Technologies
  • data management
  • workflows
  • Data Confidentiality
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Epicor Software
  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
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Cons
Exela Technologies
  • more accessible
  • more lenguajes
  • more support
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Epicor Software
  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
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Support Rating
Exela Technologies
No answers on this topic
Epicor Software
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
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Alternatives Considered
Exela Technologies
Citrix ShareFile is compared to BoxOffice in real-time document management, the use of artificial intelligence is also basic since it gives the application greater agility, while BoxOffice has a greater use of AI. it puts it ahead of Citrix ShareFile, also BoxOffice is more commercial and accessible which makes companies choose it more.
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Epicor Software
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
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Return on Investment
Exela Technologies
  • more fluid in business
  • more uptake
  • attract more customers
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Epicor Software
  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
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ScreenShots