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ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.https://dudodiprj2sv7.cloudfront.net/product-logos/TN/vP/5TQO52I22X9V.JPEGCitrixCollaborative and very easy to use2018-11-27T19:05:31.747ZOn the product side, we use ShareFile to upload documentation to support our physical products (i.e., web content, FAQs, dimensions, etc. for reference on our website).
On the marketing side, we use ShareFile to upload imagery used for the website and for email campaigns. It's an easy way for us to collaborate on projects, annotate files, access those files anywhere, and keep a running log of what our marketing efforts are.,I love that I can annotate directly on a file. For example, I can mark the area where I find some weird imagery or mark some content that I'd like to change. I can make annotations on the side for the designer to review.
It's so easy to upload content, add recipients, create a workflow, review annotations, reply to annotations, upload new versions, and so on.
The file system is like any other you'd expect so there is no learning curve. You can create folders and sub-folders (both personal and public), star items, share/request files, and more. It's so quick and easy to get started.,Annotations, annotations, annotations. I love them, BUT there is this very annoying problem where, if I begin typing an annotation, someone else starting to type in an annotation will stop me (even though I started before them) from writing. It actually removes anything I wrote. You'd think this would have been caught early on, but it has been an issue for over a year and is very frustrating for me. Our workflows typically involve 4-5 people, but sometimes up to 10. When a workflow gets initiated and we get the notification email, many of us pop in there at the same time and fight over who is annotating what. When we have a doc that is 8+ pages long, it becomes highly time-consuming for this reason alone.
Back to the annotations again, if there are many markups on a page, it is nearly impossible to figure out where the annotation belongs. For example, if there are 3 on one page, it's very easy to follow the line to the area the annotation belongs. But when you get conversations in the annotations (e.g., 'Change this to XXXX' and someone replies 'Would you prefer if YYYY were moved to replace XXXX?') which naturally happens, and when those annotations stack up (such as in our product mailers that display 6 product images, titles, prices, SKUs, sub SKUs, content blurb), that takes up space FAST. You can't click an annotation and follow its track. You're left to figure it out on your own.
There is no animation support for .gifs. I don't know if this is intentional, impossible, or what. But we are moving more into .gif graphics and it's impossible to see the animation within ShareFile. We also cannot annotate .gifs, so there's that.,8,It's been huge in allowing our freelancers to upload a doc or email comp into the system and initiate a workflow so that those inside the organization can provide feedback without the need of staying on top of emails/messages. It's all located in one place.
The time suck from the previously-mentioned annotations issue has caused me to lose some productivity as I have to 'wait my turn' to drop in an annotation, then have it removed, and re-attempt multiple times. Not a huge impact on ROI, but it does affect productivity.
From the product side, it is helpful for me to reference what the content will be on our website before the page goes up, as well as the copy we send to our retailers who resell our products. Our marketing lingo stays even across all touch-points because of ShareFile.,DropboxSteffany WinkelmannShare your Files securely with this great tool2018-12-10T20:50:18.788ZAt our financial institution we use Citrix ShareFile to send and receive important documents from our customers that contain confidential information. This secure way of transferring data is a very useful tool. Our IT department manages the administration part of the cloud based software. However, its used all across our organization.,Citrix Sharefile solution has great features. It provides a secure portal for file sharing. You may access the content from any device.
Integration with Office 365 is a great way to collaborate and create powerful workflows.
Encryption of emails and files. The plugin allows the implementation of these useful tools into Microsoft Outlook.,Better reporting: A detailed report of total usage company wide would give a great way to provide statistical data to auditors and examiners on who uses the tool and frequency.
Customizable dashboard: A better way to see activity would be a great way to have a visual representation of activity and usage.,9,The subscription per user allows for an economical method for provisioning access and issuing additional licenses when needed at a low cost.
Total cost is much lower than other tools available.
ROI has been insignificant due to inability to really track how much efficiency it has added to our business. Previously, other alternatives were used to share secure data with customers.,Dropbox Business and Google Drive,Skype for Business (formerly Lync), Lifesize Video Conferencing, Asigra, Symantec Drive EncryptionMauro CarrilloCitrixShareFile: Love It, but not the Price!2018-08-30T17:50:52.077ZI use it to request files like bank statements, etc. I also use it to send files and photos to clients. I am a small corp. and have only 1 employee. So it is used by the whole organization. I have also been using it for estimates, engagement letters and tax forms I need signed in conjunction with e-signature.,Sharing of documents with clients. They can easily access and view documents.
Requesting documents from clients. My clients find it easy to upload their documents.,Would like to see the price lower.
I would also like to see a clearer help section with how to's for easier use in our office.
Have indefinite storage times on all documents. I have unlimited data storage, so there shouldn't be any drop off dates on documents sent to me or to my clients in the form of requests.,8,It has allowed me to share and request files that on other apps in the past didn't quite work.
It has been much more user friendly for my clients.
It allows larger files to be sent by e-mail as an attachment link to the Citrix ShareFile,eFileCabinet and SmartVault,eFileCabinet, QuickBooks Online, QuickBooks Premier, Microsoft Office 365, Adobe Acrobat DCRebecca NeilsonCitrix ShareFile...Simplifying file transfer and control2018-07-09T19:29:36.791ZWe are an AS9100 company that must conform to the NIST 800-171 and the Defense Federal Acquisition Regulation Supplement Clause 252.204-7012 due to doing business with the US Government. Citrix ShareFile is being used by our organization to securely transfer engineering data from our engineers, project managers and estimators to our vendors and customers. Due to the potentially sensitive nature of CUI (Controlled Unclassified Information), it is required for us to safeguard the information and know where it has been and where it went.,First and foremost, it is simple to use. Within minutes of our purchase of ShareFile, we were up and running with our first user and client.
Second, there are multiple ways to use and take advantage of ShareFile. There is a plug-in for Microsoft Outlook, a desktop app as well as Sync. All options are easily implemented and simple to navigate.
Third, When thinking about simplicity and making it as seamless as possible for your end users, you can also set up ShareFile as a Drive Map that allows your users to take advantage of the Windows file system without dealing with synchronization of account content.
There are so many advantages to this product, however, I feel that the simplicity and functionality are the main advantages. Citrix ShareFile tech support is amazing and they really (if you need help) answer all question extremely fast.,In my experience with Citrix ShareFile, I have not found any significant CONs to report. Many people may have Drobox and other products...I would say that these products are not an apples-to-apples comparison. There are significantly different pricing structures between products, some of them being a little on the pricey side if you are a small business.
I have heard of a few people having issues with browser compatibility, however, I have not. We have about 20 users that are using IE11 as well as Edge w/ Windows 10 Pro and we haven't experienced any issues at all.
The only function/feature I would like to see improved is the audit reporting and logs. You have to go to each folder/individual to obtain the activity log/report and to me that is cumbersome. I would like to see a centralized audit log generation tool that categorizes the users and the folders and provides details needed.,10,POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.,,Veritas Backup Exec, VIPRE, Wireshark, Aerohive Wireless,Yes,Price
Product Features
Product Usability
Product Reputation
Vendor Reputation
Positive Sales Experience with the Vendor
Third-party Reviews,I wouldn't change a thing...I am very methodical in my process of evaluating products. First, I discuss my requirements and needs to the vendors sales team. Second I request a deep dive into the product over a phone call and live demo. If I am satisfied with the outcome and comfortable with the support team, I will then be open to discus pricing.,Deployment to end users and clients
End User friendly, easy to invite new clients to transfer files to / from
End user training is a breeze with the Tutorials provided on End User Dashboard.
Integration Apps are readily available to end users and simple to install and use,Audit functions are not available from the main screen of dashboard, you must dig a bit. Other than that, I can't find anything cumbersome or difficult when utilizing Citrix ShareFile.,Yes, but I don't use it,10Joe SpradlinShareFile works great for our nonprofit property management company!2018-01-16T18:15:29.905ZCitrix ShareFile is relatively new to us. We are using it to share files with partners and vendors outside our agency as well as to begin the process of digitizing tenant files (we're a property management company and nonprofit). Sharefile helps us to share large files with people as well as organize our existing files.,Set up templates for your folders so every folder has the same structure.
Work with project management software (such as Podio) to automate some organizational tasks.
Communicate with outside vendors and share large files with people that shouldn't be emailed due to size or confidentiality.,There's a bit of a learning curve getting Sharefile templates and user profiles set up, but once you're set up it is very user-friendly.
We haven't been clear on what "ShareConnect" is and so we haven't been using it.
The desktop app for Sharefile has less functionality than the browser version, and it caused some confusion initially. Again, we just don't use the desktop app.,9,ShareFile saves time and helps us stay organized.
ShareFile helps us keep confidential files confidential.
ShareFile makes it easy to work remotely.,internal server and paper files,GlobiFlow for Podio, Podio, Microsoft Office 365, BloomerangKim Westermann
Unspecified
Citrix ShareFile
102 Ratings
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