Brand Embassy (discontinued) vs. DeskXpand
Brand Embassy (discontinued) vs. DeskXpand
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
DeskXpand | N/A | DeskXpand is a collaborative customer support software featuring ticket automation, omnichannel, self-service, and analytics. The company is a customer support solution provider focused on catering to small to large business needs. They state their goal is to mitigate the technological gap from the customer support department and enrich it with features to make it easier for businesses to serve their customers. They are an ISO27001 certified customer support solution experts… | N/A |
Brand Embassy (discontinued) | DeskXpand | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $15 per user / month | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | DeskXpand | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | DeskXpand | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | DeskXpand | |
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Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | DeskXpand | |
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Likelihood to Recommend | Discontinued Products | DeskXpand No answers on this topic |
Pros | Discontinued Products | DeskXpand No answers on this topic |
Cons | Discontinued Products | DeskXpand No answers on this topic |
Likelihood to Renew | Discontinued Products | DeskXpand No answers on this topic |
Usability | Discontinued Products | DeskXpand No answers on this topic |
Support Rating | Discontinued Products | DeskXpand No answers on this topic |
Alternatives Considered | Discontinued Products | DeskXpand No answers on this topic |
Return on Investment | Discontinued Products | DeskXpand No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots |