Brand Embassy (discontinued) vs. UVdesk Helpdesk
Brand Embassy (discontinued) vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
Brand Embassy (discontinued) | UVdesk Helpdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | UVdesk Helpdesk | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | UVdesk Helpdesk | |
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Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | UVdesk Helpdesk | |
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Likelihood to Recommend | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Pros | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Cons | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Usability | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Discontinued Products | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots | UVdesk Helpdesk Screenshots |