TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brand24

    Score9.7 out of 10
    N/ABrand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…

    $99

    per month

    SocialBee

    Score6.1 out of 10
    N/ASocialBee is a social media management platform that enables businesses, freelancers, and agencies to create content, schedule posts, engage with social audiences, and analyze performance metrics from a unified interface. SocialBee manages publishing and engagement across Facebook, Instagram, Threads, LinkedIn, X (Twitter), Pinterest, TikTok, YouTube, Google Business Profile, and Bluesky without requiring users to switch between native platform dashboards. Core…

    $29

    per month

    Pricing
    Brand24SocialBee
    Editions & Modules
    Individual
    $99
    per month 1 user
    Team
    $179
    per month Unlimited users
    Pro
    $249
    per month Unlimited users
    Enterprise
    $499
    per month Unlimited users
    Bootstrap
    $29
    per month
    Accelerate
    $49
    per month
    Pro
    $99
    per month
    Pro50
    $179
    per month
    Pro100
    $329
    per month
    Pro150
    $449
    per month
    Offerings
    Pricing Offerings
    Brand24SocialBee
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—SocialBee has 6 pricing plans for solopreneurs, small businesses, social media managers, and agencies, starting at $29/month. You can choose monthly or annual billing. Annual plans come with a 16% discount. Try SocialBee free for 14 days, no credit card required. There's also a 30-day money-back guarantee on your first purchase.
    More Pricing Information
    Features
    Brand24SocialBee
    Publishing
    Comparison of Publishing features of Brand24 and SocialBee
    Feature
    Brand24
    -
    Ratings
    SocialBee
    9.3
    1 Ratings
    13% above category average
    Content planning and scheduling00 Ratings10.01 Ratings
    Content optimization00 Ratings9.01 Ratings
    Workflow management00 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Brand24 and SocialBee
    Feature
    Brand24
    -
    Ratings
    SocialBee
    10.0
    1 Ratings
    20% above category average
    Bulk actions00 Ratings10.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Brand24 and SocialBee
    Feature
    Brand24
    -
    Ratings
    SocialBee
    10.0
    1 Ratings
    18% above category average
    Twitter00 Ratings10.01 Ratings
    Facebook00 Ratings10.01 Ratings
    LinkedIn00 Ratings10.01 Ratings
    Google+00 Ratings10.01 Ratings
    Instagram00 Ratings10.01 Ratings
    Pinterest00 Ratings10.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Brand24 and SocialBee
    Feature
    Brand24
    -
    Ratings
    SocialBee
    8.0
    1 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.01 Ratings
    Account management
    Comparison of Account management features of Brand24 and SocialBee
    Feature
    Brand24
    -
    Ratings
    SocialBee
    8.5
    1 Ratings
    7% above category average
    Role-based user permissions & privileges00 Ratings8.01 Ratings
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    Brand24SocialBee
    Small Businesses
    Birdeye
    Score8.7 out of 10
    Sendible
    Score6.8 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    CoSchedule
    Score10 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brand24SocialBee
    Likelihood to Recommend
    8.2
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Brand24SocialBee
    Likelihood to Recommend
    Brand24
    Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
    Incentivized
    Read full review
    SocialBee
    SocialBee is very ideal for busy individuals or small agencies that are not privileged with time. Social media management can be one of the most tedious tasks in anybody's business. SocialBee covers the majority of the tasks. Set it up once and you're done (practically forever) With all its powerful features though, it can be a little more complicated for a non-techie person. If your requirements are just simple post-scheduling, you can use other alternatives.
    Incentivized
    Read full review
    Pros
    Brand24
    • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
    • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
    • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
    Incentivized
    Read full review
    SocialBee
    • All major social platforms are available.
    • Posts can be organized per category, per client.
    • Hashtag organizer.
    • Links manager, with integrations to popular link shortener tools (we use Switchy, and it works smoothly)
    Incentivized
    Read full review
    Cons
    Brand24
    • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
    Incentivized
    Read full review
    SocialBee
    • Though it's not clunky, it can improve on the loading speeds while working.
    • The UI/UX can be further improved (nice and neat instead of big cards especially on the categories page)
    • I would love it if the scheduler can be expanded into 2-weeks or monthly range. So we can post categories that are on a 2x a month and 1x a month frequency.
    Incentivized
    Read full review
    Usability
    Brand24
    No answers on this topic
    SocialBee
    Currently, SocialBee is the only software that we use for our social media clients, the confidence that we have for SB is above the fold. It saves us a lot of time and business management is easy because it's highly quantifiable with the client as to the number of posts, schedules, and results.
    Incentivized
    Read full review
    Support Rating
    Brand24
    No answers on this topic
    SocialBee
    I have encountered their support just a couple of times since the platform is very straightforward for me. But on those occasions, it was so smooth. They responded to my concerns in just a few hours. Not too many companies offer that convenience nowadays. Plus, they do live webinars regularly which is totally amazing!
    Incentivized
    Read full review
    Alternatives Considered
    Brand24
    I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
    Incentivized
    Read full review
    SocialBee
    SocialBee provides multiple features that you can get from other multiple different tools. It's kinda all in one solution for social media management. So cost-wise, it saves us a lot of money. It is also from a stable company with a sufficient MRR that helps with the security and development of the software.
    Incentivized
    Read full review
    Return on Investment
    Brand24
    • Positive: We can respond to customers in a reasonably realistic timeframe.
    • Positive: We get updates from old content that has new activity.
    Incentivized
    Read full review
    SocialBee
    • It provides us higher margin because it requires minimal resources.
    • Lesser working time means more marketing and leads generation time.
    • Very cost efficient solution.
    Incentivized
    Read full review
    ScreenShots

    Brand24 Screenshots

    Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.

    SocialBee Screenshots

    Screenshot of SocialBee's visual content calendarScreenshot of SocialBee's AI assistant for creating social media strategiesScreenshot of SocialBee's AI caption and image generatorScreenshot of SocialBee's best posting time suggestions based on past performanceScreenshot of SocialBee's internal notes for team collaboration on postsScreenshot of SocialBee's inbox for social media comments, mentions, and DMs