Likelihood to Recommend
If you're an educational institution (K-12, Higher Ed, etc.), this is an amazing tool, and it will provide you all the functionality to support anything you may want and need it to do. If you are looking at Brightspace as a tool for corporate training, I'm not sure exactly how good or bad it will be for you. My guess would be that it likely depends on your organization's size. Along that line, what I can speak to is how we use it for our customized training and in-house professional development/training, and it works fantastically for that. While we primarily use it for normal higher ed coursework, we regularly do training and professional development for all of our employees and I manage those along with our HR department. Because we use it for many other things as well, all of our employees are familiar with the product, which makes our trainings go that much smoother and makes my job that much easier.
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If a customer does not have SharePoint the entry in that kind of solution is a bit harder as the use of SharePoint can be so broad. It does not mean it is not the right solution as a company can use SharePoint LMS to start with and then expand to other functions and features. I strongly recommend to use SharePoint Standard or Enterprise and forgo the "free" SharePoint version as a) SharePoint's core functions and features are greatly enhanced in these two premium versions and b) more and more SharePoint LMS functions make use of these core Standard and Enterprise features in the future, like taxonomy, user profiles, etc. In general with all project it is as well recommended to have the full buy in by upper management and that the project initiative is fully supported. Adding such a solution (SharePoint LMS or any other LMS solution) will require the team not only to have a good plan on how the requirements can be achieved from a technical point of view, but how a training program can be rolled out to an organization of 5, 500, 5.000 or 50.000. The technical deployment of SharePoint LMS is measurable (I would say between 1-4 weeks based on the complexity, scale of the environment). 1-2 weeks of training (depending on the base knowledge of SharePoint in the company and the need to add knowledge of SharePoint LMS). That's it. Technically you are ready. If needed, any custom work, integration and development work comes on top. Where customer struggle is the availability and dedication of their own teams. Course content needs to be created, how should a course look like, what are the parameters, what are top ten things needed moving a course which was taught in a class room, but now to be delivered online. Buying the licenses is one thing, getting the solution up and running form a technical point of view is another, making it YOURS is the challenge!
Read full review Pros Allowing users to embed content links from YouTube or Google Drive enables learners to experience a richer lesson. Providing a powerful editor that allows developers to also include content from Adobe Stock as well as textbook publishers and cloud storage companies gives more power and creative ability to instructors. Providing scaling for mobile and traditional computer systems ensures students will not have issues on the go. The customization of home pages and groups enable courses to be used for small training sessions with breakout groups, large courses with separate sections, and even just more engaging courses that present themed icons and logos. Read full review Course library is highly intuitive Completed courses are obviously graded The video player is embedded properly. Read full review Cons One can feel a bit rushed on the Brightspace platform during the log-out period. Security requirements may require this, but it makes end-users more conscious about getting through content than taking notes. From my experience, there is not a direct connection between the platform and Outlook. Some content on the platform can feel redundant. Read full review Nothing comes to mind as it covered everything we needed and much that we did not use. Read full review Likelihood to Renew
I would never give any system a perfect score. In the technology environment today we need to be constantly looking at ways to improve the user experience and LMS companies like Desire2Learn need to know that we have options today with other systems and they need to stay current with features and listen to their customers.
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This product is great.
Read full review Usability
Overall, the learning environment works as expected. However, there are plenty of bugs. For example, for a few versions, trying to print out a PDF from the Content screen in several browsers would produce a blank page. We inform D2L support about these issues, most of which are known issues. However, they are very slow to respond. D2L seems to spend more time selling than actually coding and testing their product. Most of the issues are not major -- however, there have been a few that are unbelievable. In fact, this past week we had a sudden issue where the "Submit" button in quizzes would not appear if users had a certain browser/operating system combination. This is a major problem, if students cannot submit their exams! D2L is slow to respond to these kinds of situations, which do occur more often than I would like.
Read full review Reliability and Availability
Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.
Read full review Performance
Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.
Read full review Support Rating
I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.
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The few times we actually needed support generally were during major upgrades of the system and getting a quick handle on how the configuration changed were the primary reasons.
Read full review In-Person Training
Did not participate in the in-person training due to distance; training was completed online
Read full review Online Training
The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.
Read full review Implementation Rating
The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.
Read full review Alternatives Considered
I have used
Learn 8 and 9. I am currently learning about Canvas.
is overall much clunkier and lacks the intuitive feel in some parts of D2L. Its grade book is much harder to control and manipulate than D2L's. Its navigation menu can be more radically modified from the default than D2L's, but this doesn't seem that useful to me. Discussions in
can be more easily reorganized than in D2L, but no grading of discussions is possible.
Assignments is a good innovation which allows markup directly in the students' submissions, but it displays student work in a confusing manner that doesn't allow for any customization, and its markup options need further tweaking. Furthermore, no rubrics can be used in
in any way to grade any kind of work (that I am aware of). Overall, I would choose D2L over
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Throughout my career I came across many different solutions for Knowledge and Collaboration and LMS systems. This includes Lotus Notes, Documentum, Live Link, LMS solutions from Oracle, ADP, another SharePoint based solution. Many years back, with the intro of Microsoft SharePoint, I was drawn to that product and solutions based on SharePoint. SharePoint is very powerful and in it current version, 2013, it is the without a doubt the most feature rich and broad solution platform out there. SharePoint LMS is in my eyes a killer application and if a company, institution or educational entity looks to create, expand, change up their training efforts for employees, customer, partners, students, SharePoint LMS is the tool to look at. If you have SharePoint already installed, it is a must look at, period. SharePoint LMS became the tool of choice, I recommended when I was a consultant, when I worked as a Director for Learning Management Systems at a local University. I am now part of a team which not only sells, but as well consults around SharePoint LMS.
Read full review Scalability
During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.
Read full review Return on Investment I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates. I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system. Read full review Employees cannot work until they are Hippaa certified, LMS 365 makes it possible for us to expedite the process of certifying many employees at once. LMS 365 Does not easily support any training for software such as Excel or SharePoint despite the course catalog offering classes for these subjects. LMS 365 could stand user interface redesign if nothing else to update it to a more modern appearance Read full review ScreenShots D2L Brightspace Screenshots