Likelihood to Recommend I recommend using Bubble.io for most web applications, including SaaS platforms, marketplaces, e-commerce, social media platforms and much more. While Bubble.io does a lot well, it could do a better job at processing/creating data faster. So if you have a heavily intensive application where you need to create and pass around millions of rows of data in short amounts of time, it might be worth looking at other backend systems to use.
Read full review If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
Read full review Pros Performance Ease of use Scalability Read full review Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training. Connectivity - Zapier is able to connect to multiple applications we use on a regular basis. Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to. Versatile - Zapier can execute complicated and simple tasks and thus has many use cases. Read full review Cons Big learning curve Not optimized for large development teams yet. Read full review Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue Communication when support is actually needed basically doesn't happen Read full review Likelihood to Renew Zapier is now very much an integral part of our business and we could not operate without it!
Read full review Usability The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
Read full review Support Rating Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
Read full review Alternatives Considered Bubble.io is far superior! You can build anything that you want in Bubble.io, which makes it the best part!
Read full review We actually utilize both
Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations.
Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
Read full review Return on Investment Produce more technology, faster. Produce more technology, cheaper. Freed us up to focus more on the business side of things Read full review It has saved me the money in hiring an administrative assistant It also saved me the time it took to do these tasks It also allowed me to automate things that increased my lead generation It also allowed me to automate several processes Read full review ScreenShots