What users are saying about
Top Rated
369 Ratings
Top Rated
369 Ratings
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Score 8 out of 100
5 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Hearsay Social ranks higher in 3 feature sets: Publishing, Reporting/analytics, Account management

Publishing

7.9

Buffer

79%
9.3

Hearsay Social

93%
Hearsay Social ranks higher in 4/4 features

Content planning and scheduling

8.8
88%
64 Ratings
10.0
100%
1 Rating

Content optimization

7.1
71%
57 Ratings
8.0
80%
1 Rating

Workflow management

7.8
78%
53 Ratings
10.0
100%
1 Rating

Audience targeting

N/A
0 Ratings
9.0
90%
1 Rating

Reporting/analytics

7.8

Buffer

78%
9.0

Hearsay Social

90%
Hearsay Social ranks higher in 3/3 features

Campaign success analytics

7.8
78%
59 Ratings
9.0
90%
1 Rating

Real-time tracking

N/A
0 Ratings
9.0
90%
1 Rating

Competitor analysis

N/A
0 Ratings
9.0
90%
1 Rating

Account management

8.1

Buffer

81%
9.0

Hearsay Social

90%
Hearsay Social ranks higher in 2/2 features

Role-based user permissions & privileges

7.7
77%
49 Ratings
9.0
90%
1 Rating

Mobile access

8.4
84%
59 Ratings
9.0
90%
1 Rating

Listening/monitoring

Buffer

Feature Set Not Supported
N/A
9.0

Hearsay Social

90%
Hearsay Social ranks higher in 4/4 features

Boolean keyword searches

N/A
0 Ratings
9.0
90%
1 Rating

Filtering out noise/spam

N/A
0 Ratings
9.0
90%
1 Rating

Sentiment analysis

N/A
0 Ratings
9.0
90%
1 Rating

Broad channel coverage

N/A
0 Ratings
9.0
90%
1 Rating

Engagement

Buffer

Feature Set Not Supported
N/A
9.0

Hearsay Social

90%
Hearsay Social ranks higher in 3/3 features

Automated routing and prioritization

N/A
0 Ratings
9.0
90%
1 Rating

Customer interaction histories

N/A
0 Ratings
9.0
90%
1 Rating

Bulk actions

N/A
0 Ratings
9.0
90%
1 Rating

Marketing

Buffer

Feature Set Not Supported
N/A
9.3

Hearsay Social

93%
Hearsay Social ranks higher in 4/4 features

Lead generation

N/A
0 Ratings
9.0
90%
1 Rating

Content marketing

N/A
0 Ratings
9.0
90%
1 Rating

Paid media management

N/A
0 Ratings
9.0
90%
1 Rating

Campaigns and promotions

N/A
0 Ratings
10.0
100%
1 Rating

Channel coverage/integration

Buffer

Feature Set Not Supported
N/A
9.3

Hearsay Social

93%
Hearsay Social ranks higher in 7/7 features

Twitter

N/A
0 Ratings
10.0
100%
1 Rating

Facebook

N/A
0 Ratings
10.0
100%
1 Rating

LinkedIn

N/A
0 Ratings
9.0
90%
1 Rating

Google+

N/A
0 Ratings
8.0
80%
1 Rating

Instagram

N/A
0 Ratings
9.0
90%
1 Rating

Pinterest

N/A
0 Ratings
10.0
100%
1 Rating

YouTube

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Hearsay Social is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.2

Buffer

82%
84 Ratings
9.0

Hearsay Social

90%
1 Rating

Likelihood to Renew

8.0

Buffer

80%
14 Ratings

Hearsay Social

N/A
0 Ratings

Usability

8.4

Buffer

84%
23 Ratings
9.0

Hearsay Social

90%
1 Rating

Availability

8.2

Buffer

82%
4 Ratings

Hearsay Social

N/A
0 Ratings

Performance

8.0

Buffer

80%
4 Ratings

Hearsay Social

N/A
0 Ratings

Support Rating

8.2

Buffer

82%
27 Ratings
9.0

Hearsay Social

90%
1 Rating

Implementation Rating

8.0

Buffer

80%
3 Ratings

Hearsay Social

N/A
0 Ratings

Configurability

10.0

Buffer

100%
1 Rating

Hearsay Social

N/A
0 Ratings

Product Scalability

8.6

Buffer

86%
2 Ratings

Hearsay Social

N/A
0 Ratings

Likelihood to Recommend

Buffer

It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
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Hearsay Systems

Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Pros

Buffer

  • I can plan and publish content on social channels.
  • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
  • It has a special price; it is pretty affordable.
  • It has the possibility of integrating with other tools to improve its functions.
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Hearsay Systems

  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Cons

Buffer

  • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
  • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
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Hearsay Systems

  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Pricing Details

Buffer

Starting Price

$15 per month

Editions & Modules

Buffer editions and modules pricing
EditionModules
Publish Pro151
Publish Premium652
Publish Business993
Analyze Pro354
Analyze Premium505

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

Hearsay Social

Starting Price

Editions & Modules

Hearsay Social editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Buffer

    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
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    Hearsay Systems

    No answers on this topic

    Usability

    Buffer

    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
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    Hearsay Systems

    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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    Reliability and Availability

    Buffer

    Buffer is always on hand and very reliable, their software suite rarely has outages
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    Hearsay Systems

    No answers on this topic

    Performance

    Buffer

    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
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    Hearsay Systems

    No answers on this topic

    Support Rating

    Buffer

    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Read full review

    Hearsay Systems

    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Read full review

    Implementation Rating

    Buffer

    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Read full review

    Hearsay Systems

    No answers on this topic

    Alternatives Considered

    Buffer

    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
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    Hearsay Systems

    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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    Scalability

    Buffer

    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
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    Hearsay Systems

    No answers on this topic

    Return on Investment

    Buffer

    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
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    Hearsay Systems

    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
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    Screenshots

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