For all your social media needs use BUFFER.
June 21, 2021

For all your social media needs use BUFFER.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buffer

Buffer is one of [the tools] used in our marketing department. I find Buffer very useful in terms of management of social media accounts. Various features are excellent like scheduling posts, multiple accounts at one place, analytics, I recommend paid use as it offers more features as competitive to free one. Integration is easy, you can use multiple social media accounts at one place.

Pros

  • Buffer allows you to monitor multiple social media accounts and also offers detailed analysis of how your posts are performing.
  • Chrome extension of buffer is really helpful.
  • It also offers best time to schedule your posts.

Cons

  • It would be better if it allows monitoring for mentions and polling.
  • The images crashed sometimes when posted via scheduling with Buffer.
  • The paid version is bit costly.
  • It allows you to know your performance as well as provide you entire analytics so that you are able to take better decisions and improve what went wrong.
  • It helped a lot in increasing the reach towards the target as Buffers offers you best time to schedule your posts.
  • With the two factor authentication you are also keeping your data safe as nobody can access your data.
Buffer and Hootsuite are considered as best tools for managing your social media accounts . The only difference which I feel between the two is Buffer is [more] focused on pre-scheduling and Hootsuite is a advanced version of Buffer you can say it allows you full -fledged version of features to monitor social media accounts.

Do you think Buffer delivers good value for the price?

Yes

Are you happy with Buffer's feature set?

Yes

Did Buffer live up to sales and marketing promises?

Yes

Did implementation of Buffer go as expected?

Yes

Would you buy Buffer again?

Yes

  1. UI is excellent and easy to use.
  2. Scheduling is the best part which helps to automate task in one go.
  3. Support system is good to go!
  4. Analytics are much useful.
  5. Buffer is much streamlined and trusted product.
  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
In my work area Buffer [is] mostly used to monitor the client data and analysis also it helps me to schedule tasks in one go. It also allows you to create free images which you can use in your posts. The analytics helps me to know performance of the posts. I recommend paid version as it offers you better features than the free one . It is working fine with both desktop and mobile. Support system is also good. If it allows monitoring for mentions that will be an added advantage.

Buffer Feature Ratings

Listening/monitoring ()
Not Rated
10.0
Content planning and scheduling
10
Content optimization
10
Workflow management
10
Engagement ()
Not Rated
Marketing ()
Not Rated
Channel coverage/integration ()
Not Rated
10.0
Campaign success analytics
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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