What users are saying about

Buffer

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177 Ratings

Buffer

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
177 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Buffer

It's well-suited if you are taking the help, not sell approach to your marketing. It's a great way to always keep your social accounts active with interesting content
Travis Balinas profile photo

Feature Rating Comparison

Publishing

Buffer
8.0
Content planning and scheduling
Buffer
9.1
Content optimization
Buffer
7.0
Workflow management
Buffer
7.9

Reporting/analytics

Buffer
7.7
Campaign success analytics
Buffer
7.7

Account management

Buffer
7.7
Role-based user permissions & privileges
Buffer
7.2
Mobile access
Buffer
8.1

Pros

  • Scheduling out new content from our blog and company announcements across multiple social channels has never been easier.
  • The browser plug-in makes it super easy to add content from other sources into the buffer queue to share later.
  • As the company has grown, they've added new features, the best of which has been the content suggestion. They'll suggest content for you to share and they make it easy to schedule.
Travis Balinas profile photo

Cons

  • Figuring out their content recommendation engine is critical for them. It's a newer feature so there's plenty of room to grow.
Travis Balinas profile photo

Likelihood to Renew

Buffer9.1
Based on 11 answers
They continue to update and improve the tool - always something new. Plus, they have amazing support, a great blog and really understand social media and active social media users.
No photo available

Usability

Buffer10.0
Based on 1 answer
They make it incredibly simple to understand and do a great job of walking you through things along the way
Travis Balinas profile photo

Support

Buffer10.0
Based on 1 answer
I've tweeted them questions before and they're always super quick to respond either through Twitter or email.
Travis Balinas profile photo

Alternatives Considered

Buffer keeps things simple. It took a highly sought after feature (social scheduling) and unbundled it from the more complex social tools out there
Travis Balinas profile photo

Return on Investment

  • Our audience has had more clarity on upcoming events.
  • Higher engagement with online users across social media platforms.
  • Easier workflow throughout the week. You can schedule in 1 sitting all the posts for the upcoming week(s).
Brian Spatz profile photo

Pricing Details

Buffer

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.