What users are saying about
14 Ratings
4 Ratings
14 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Bugsnag is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

BugHerd

90%
5 Ratings
10.0

Bugsnag

100%
1 Rating

Usability

9.0

BugHerd

90%
1 Rating

Bugsnag

N/A
0 Ratings

Support Rating

9.0

BugHerd

90%
2 Ratings

Bugsnag

N/A
0 Ratings

Likelihood to Recommend

BugHerd

BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
Ted Blanchard, PMP | TrustRadius Reviewer

Bugsnag

It's great for tracking bugs on your app. I don't think I can do anything else besides that...
Anonymous | TrustRadius Reviewer

Pros

BugHerd

  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
Ariana Thompson | TrustRadius Reviewer

Bugsnag

  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
Anonymous | TrustRadius Reviewer

Cons

BugHerd

  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
Anonymous | TrustRadius Reviewer

Bugsnag

  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
Anonymous | TrustRadius Reviewer

Pricing Details

BugHerd

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$39 per month

BugHerd Editions & Modules

Edition
Standard$39.001
Premium$1291
Deluxe$2291
  1. per month
Additional Pricing Details
BugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.

Bugsnag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Bugsnag Editions & Modules

Additional Pricing Details

Usability

BugHerd

BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
Anonymous | TrustRadius Reviewer

Bugsnag

No score
No answers yet
No answers on this topic

Support Rating

BugHerd

BugHerd 9.0
Based on 2 answers
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
Anonymous | TrustRadius Reviewer

Bugsnag

No score
No answers yet
No answers on this topic

Alternatives Considered

BugHerd

It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
Anonymous | TrustRadius Reviewer

Bugsnag

No answers on this topic

Return on Investment

BugHerd

  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
Anonymous | TrustRadius Reviewer

Bugsnag

  • It has caught bugs on the spot, which allows us to quickly fix them.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison