BugHerd vs. Jixee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 8.4 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Jixee
Score 8.9 out of 10
N/A
Jixee is a bug and issue tracker that integrates with tools like Github, Bitbucket, and Slack.N/A
Pricing
BugHerdJixee
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
No answers on this topic
Offerings
Pricing Offerings
BugHerdJixee
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Best Alternatives
BugHerdJixee
Small Businesses
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugHerdJixee
Likelihood to Recommend
9.0
(5 ratings)
9.0
(5 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BugHerdJixee
Likelihood to Recommend
Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
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Jixee
Jixee is particularly useful when it comes to automating the creation, updating, and completion of development project tasks. Jixee facilitates cross-platform collaboration by integrating with services currently used by development teams. Jixee has the ability to interact with chat apps, allowing teams to stay in touch.
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Pros
Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
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Jixee
  • Its goes very well with the task automation.
  • Its very easy to learn and then to use.
  • It consolidate all aspects of the development or task completion cycle.
  • Supports cross platform.
  • Engages team a lot, hence imparts a better bonding.
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Cons
Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
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Jixee
  • The price can be a bit steep. Although you can use it totally free for 7 days to try it out and see if it is useful for your company.
  • The payment is per user, which would generate a higher cost to companies with a large number of employees. Although if you join a plan and lower the number of users, the price of the plan is automatically updated.
  • This is a cloud-based software, so it cannot work without an internet connection.
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Usability
Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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Jixee
No answers on this topic
Support Rating
Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
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Jixee
No answers on this topic
Alternatives Considered
Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
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Jixee
1. Jixee is always better in terms of handling task management issue. 2. Overall focus is always on agile development. 3. Design templates are very exciting. 4. onboarding tutorial sessions for beginners. 5. accelerates team communication. 6. Real time chat module. 6. No toggle between multiple windows to reference a task.
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Return on Investment
Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
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Jixee
  • Very easy to use.
  • Easy to learn.
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ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.

Jixee Screenshots

Screenshot of Activity StreamScreenshot of Integrate with tools like SlackScreenshot of Generate beautiful reports