See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
If you are a product based company, Linear is the most powerful fine-tuned platform. Their methodology really works well. It's fast, got nice UI/UX, feels modern, ability to manage projects, love how they show comments as a thread, the integrations like Figma works really well But if you are a software service company and have multiple client projects, it is hard to manage that in Linear plus you would have to pay for guests if you are inviting client stakeholders to overlook progress.
Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
Even though platforms like ClickUp are pretty flexible, Linear is fast, simple, has a lot of keyboard shortcuts, better UI/UX, modern product development concepts built into it, listens to user feedback