BugTracker.net vs. MantisBT vs. SAS 360 Plan

See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?

Incentivized

• Ability to split our multiple projects and assign a user base.
• Ability to set permissions based on user base/ roles.
• Customization of fields on a project level.

Incentivized

• Create and manage a detailed plan for a marketing campaign: when you create detailed project plans and then task and role levels, SAS Marketing Operations Management (SAS MOM) makes it easier to coordinate between projects with very little, if any, issues.
• Share, reuse and leverage existing marketing assets: Like some marketing tools, SAS MOM allows you to create and reuse assets across various channels.
• Manage project collaboration and execution: You are allowed to set up a workflow that helps move processes along without having to manage each step of the project.

Incentivized

• User interface for client-facing feedback
• Content and design updates tracking

Incentivized

• It would be good to have a Storyboard feature to summarize and tie together some of the dashboard metrics.
• Missing feature: Hubspot CRM integration.

Incentivized

I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.

Incentivized

I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.

Incentivized

• Decreased turn around time for defect fixes.
• Smoother builder deploys
• Clearer communication from QA to Dev Team

Incentivized